Teresa Wade
Evans
Summary
Reliable, dependable,and upbeat associate with a background in sales with strong focus on customer service and product knowledge. Proven ability to collaborate effectively with team members and adapt to changing needs. Skilled in maintaining organized displays, and successful in promoting customer loyalty and satisfaction. Results-driven, ensuring consistent achievement of sales targets and positive customer experiences. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Works well in fast-paced environments and maintains positive attitude.
Overview
5
5
years of professional experience
Work History
Bank Teller
SRP Federal Credit Union
North Augusta
01.2026 - Current
- Processed customer transactions efficiently using banking software.
- Assisted members with account inquiries and issues professionally.
- Maintained cash drawer accuracy throughout daily operations.
- Resolved member concerns promptly to enhance customer satisfaction.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Provided assistance to other tellers during peak business hours as needed.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Delivered exceptional service to customers in person or over telephone.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Sales Floor Associate
Walmart
Martinez
11.2021 - 01.2026
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
- Ensured product displays were attractive and engaging, leading to increased customer interest and sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Facilitated seamless shopping experience, from greeting customers to processing sales.
- Handled multiple customer queries simultaneously, prioritizing tasks for optimal efficiency.
- Collaborated with team members to achieve daily sales targets and contribute to store's overall success.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Palmetto Moon
Augusta
08.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Lakeside High School
Martinez, GA05-2021
Skills
- Ability to Work as a Team or Work Alone
- Adaptable and Flexible
- Friendly and Helpful
- Great Attention to Detail
- Google Documents
- Microsoft Office
- Communication Strategies
- Good Organization Skills
- Customer Service/Guest Experience
- Fast Learner
- Building Customer Loyalty
- POS System Operations
- Ability to work in both a fast and slow paced environment
- Goal Driven
Timeline
Bank Teller
SRP Federal Credit Union
01.2026 - Current
Sales Floor Associate
Walmart
11.2021 - 01.2026
Sales Associate
Palmetto Moon
08.2021 - 11.2021
High School Diploma -
Lakeside High School