Teresa Witherspoon
Columbus
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Circle K
Columbus
08.2025 - Current
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints and provided effective solutions.
Data Technician
Hyundai Glovls
08.2023 - Current
- Managed and maintained database systems for efficient storage and retrieval of company data.
- Performed data analysis to identify trends, patterns, and insights for strategic decision-making.
- Collaborated with cross-functional teams to optimize data workflow and ensure data accuracy.
- Developed automated solutions to streamline data processing and improve overall operational efficiency.
Front Desk Manager
Laqulinta Inn
08.2022 - 08.2023
- Managed front desk operations to provide exceptional customer service and guest satisfaction.
- Supervised front desk staff in performing check-in/check-out procedures and resolving guest issues.
- Created work schedules, trained new employees, and maintained inventory of supplies.
- Implemented communication strategies to ensure smooth guest interactions and resolve conflicts effectively.
Manager, Hotel Or Motel
Efficiency Lodge
10.2016 - 05.2022
- Oversaw daily hotel/motel operations, including guest services, housekeeping, and maintenance.
- Managed budget allocation, revenue generation, and cost control strategies to maximize profitability.
- Ensured compliance with industry regulations and maintained high cleanliness standards.
- Implemented staff training programs and performance evaluations to enhance team productivity.
Education
High School -
Choctaw County High School
Skills
- Team Management
- Leadership
- Hospitality Management
- Customer Service
- Problem Solving
Notable Skills
- Team Management
- Leadership
- Hospitality Management
- Customer Service
- Problem Solving
Timeline
Customer Service Representative
Circle K
08.2025 - Current
Data Technician
Hyundai Glovls
08.2023 - Current
Front Desk Manager
Laqulinta Inn
08.2022 - 08.2023
Manager, Hotel Or Motel
Efficiency Lodge
10.2016 - 05.2022
High School -
Choctaw County High School