Teri Reagin
Dallas,MI
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting a variety of customer needs. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
15
15
years of professional experience
Work History
Operations Lead
Talbots
Marietta, GA
02.2019 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Analyzed sales data to identify trends, driving strategic product placement decisions.
- Improved store operational efficiency by implementing streamlined inventory management processes.
- Enhanced customer satisfaction through attentive service and prompt issue resolution.
- Maintained accurate records of all store transactions, ensuring proper cash handling and accounting procedures were followed.
- Managed visual merchandising efforts for improved product presentation that attracted customer attention.
- Developed strong relationships with customers by providing exceptional service, leading to increased loyalty and repeat business.
- Resolved customer complaints promptly and professionally, turning negative experiences into positive outcomes for future interactions.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Sales Lead Manager
Lands' End
Kennesaw, GA
09.2016 - 01.2019
- Led sales team of five in consistently achieving targets and goals.
- Provided training to enhance team performance and product knowledge.
- Established strong relationships with clients, resulting in long-lasting relationships and repeat business.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended weekly meetings to discuss and optimize strategies.
Sales Associate
Lands' End
Kennesaw, GA
10.2011 - 09.2016
- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Developed expertise in Lands' End merchandise to provide informed recommendations to clients.
- Executed daily inventory checks, ensuring accurate stock levels and timely replenishment of products.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Clayton State University
Morrow, GASkills
- Operational efficiency
- Motivational attitude
- Acknowledgment of customer needs
- Merchandising strategies
- Store maintenance
- Attention to detail
- Verbal and written communication
- Flexible schedule
- Work Planning and Prioritization
Timeline
Operations Lead
Talbots
02.2019 - Current
Sales Lead Manager
Lands' End
09.2016 - 01.2019
Sales Associate
Lands' End
10.2011 - 09.2016
High School Diploma -
Clayton State University