Terion Spurling
Lagrange
Summary
Dedicated to identifying customer needs and delivering effective solutions to all problems. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. I bring forth attention to safety, accuracy, and communication.
Overview
10
10
years of professional experience
Work History
FNS
HCA HealthONE
11.2024 - 08.2025
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Monitored client progress and adjusted nutrition plans as needed, ensuring optimal results and satisfaction.
- Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
Retail Reset Merchandiser
Retail Odyssey Company
01.2022 - 10.2024
- Reset merchandisers work overnight, building or installing new shelving using an approved planogram.
- Implement new displays and enhance product placement in a retail store.
- Reduced out-of-stock occurrences by closely monitoring inventory levels and reporting any discrepancies or concerns promptly.
General Merchandiser
Target
01.2019 - 01.2022
- Experience executing daily/weekly workload to support business priorities and deliver on sales goals
- Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
- Pushed and stocked product in multiple departments and consistently met time targets.
Shift Supervisor
Starbucks
01.2018 - 01.2019
- Served as a successful leader, promoting and achieving store success.
- Provided the highest level of customer service at every shift.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Customer Service Rep.
Papa Johns
01.2016 - 01.2018
- Brought forth excellent customer service skills and a commitment to customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
GED -
Gwinnett Technical College
01.2020
Skills
- Customer Service
- Leadership
- Critical thinking and problem solving
- Stocking
Computer skills
Customer service
Team management
Problem-solving
Microsoft office
Multitasking
Supervision and leadership
Excellent communication
Timeline
FNS
HCA HealthONE
11.2024 - 08.2025
Retail Reset Merchandiser
Retail Odyssey Company
01.2022 - 10.2024
General Merchandiser
Target
01.2019 - 01.2022
Shift Supervisor
Starbucks
01.2018 - 01.2019
Customer Service Rep.
Papa Johns
01.2016 - 01.2018
GED -
Gwinnett Technical College
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