Terra Isom
Atlanta
Summary
Efficient and detail-oriented healthcare professional with over 20 years of experience supporting patients, providers, and interdisciplinary teams across leading healthcare organizations in Georgia. Skilled in delivering compassionate, patient-centered care while ensuring operational efficiency and adherence to clinical standards. Recognized for strong organizational skills, precepting abilities, and a positive, team-focused attitude. Experienced in handling complex situations with professionalism, resolving concerns effectively, and maintaining accurate documentation in fast-paced environments. Currently completing an Associate of Science in Nursing (ASN), with anticipated RN licensure in December 2025, and eager to transition proven healthcare expertise into the registered nursing role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nursing Student Clinical Rotations
South College
Atlanta
10.2024 - Current
- Deliver direct patient care under RN supervision across medical-surgical, pediatric, maternal-infant, and mental health units.
- Perform assessments, obtain patient histories, monitor vital signs, and support individualized care plans.
- Administer medications safely, following the 'Five Rights' of medication administration.
- Document patient data, interventions, and progress accurately in EMR systems.
- Assist with procedures, wound care, mobility support, and patient/family education.
- Collaborate with interdisciplinary teams to ensure continuity of care and strengthen clinical judgment.
- Apply infection control standards and patient safety practices in all care settings.
Emergency Room Technician
Emory Saint Joseph's Hospital of Georgia
Atlanta
03.2022 - Current
- Support physicians, advanced practice providers, and RNs in delivering patient-centered emergency care.
- Perform EKGs, phlebotomy, specimen collection, and point-of-care testing (blood glucose, urinalysis).
- Assist with splinting, wound care, dressings, and emergency interventions, including CPR and code responses.
- Obtain and document patient histories, vital signs, and intake/output to guide care decisions.
- Prepare, clean, and restock exam rooms and emergency equipment to ensure readiness for patient care.
- Transport patients safely to diagnostic and procedural areas, while maintaining comfort and dignity.
- Facilitate efficient patient flow by supporting triage, registration, and communication between providers.
- Provide reassurance and compassionate support to patients and families in high-stress situations.
Certified Medical Assistant (CMA)
Northside Hospital
Canton
06.2017 - 10.2022
- Collaborated with providers and RNs to ensure delivery of high-quality, patient-centered care.
- Served as medical scribe, accurately documenting histories, diagnoses, and treatment plans.
- Performed patient rounds, obtained vital signs, and monitored laboratory values including HbA1c.
- Assisted with pre- and post-surgical care, preparing patients and reinforcing provider instructions.
- Coordinated administrative tasks such as prior authorizations, patient scheduling, and prescription management.
- Administered IM injections while maintaining exam room cleanliness per infection control standards.
- Provided accurate bedside reports to enhance communication among healthcare team members.
Medical Assistant
Vickery Pediatrics
Cumming
11.2011 - 01.2017
- Supported four providers and RN in delivering pediatric care for newborns to young adults.
- Lead MA team, training staff and monitoring performance with monthly reports to charge nurse.
- Conducted patient assessments, vital signs, well-checks, immunizations, and lab tests.
- Managed vaccines in GRITS/EMR while assisting with scheduling and patient intake.
- Ensured sanitation of exam rooms and equipment, coordinating staff activities for clinic efficiency.
Education
Associate of Science - Nursing
South College
Atlanta, GA10.2025
Associate of Science - Nursing
Gwinnett Technical College
Atlanta, GA08.2024
Associate's degree - Medical Assisting
Remington College
Memphis, TN06.2006
Skills
- Medication administration and documentation
- Patient assessment and education
- Team collaboration and workflow coordination
- Phlebotomy and IV access support
- Specimen collection and point-of-care testing
- Pre/post-operative support and ADL assistance
- Vital signs monitoring and EKG performance
- Emergency response and BLS certification
- Wound care and dressing changes
- Infection control practices
Certification
- Certified Medical Assistant
- BLS Instructor Certification, 01/22, 01/27
Awards
- Dean's List, 09/25
- President's List, 07/25
- Dean's List, 05/25
- President's List, 10/24
Timeline
Nursing Student Clinical Rotations
South College
10.2024 - Current
Emergency Room Technician
Emory Saint Joseph's Hospital of Georgia
03.2022 - Current
Certified Medical Assistant (CMA)
Northside Hospital
06.2017 - 10.2022
Medical Assistant
Vickery Pediatrics
11.2011 - 01.2017
Associate of Science - Nursing
South College
Associate of Science - Nursing
Gwinnett Technical College
Associate's degree - Medical Assisting
Remington College