Terri Hall
Hampton
Summary
Claims Adjuster with extensive expertise in customer service and risk assessment. Over a decade of experience managing high caseloads, resolving disputes efficiently, and collaborating with legal teams to mitigate litigation risks. Proven track record in market analysis and negotiation, driving fair settlements and ensuring client satisfaction.
Overview
13
13
years of professional experience
Work History
Claims Adjuster
Gallagher Bassett
Atlanta
06.2023 - Current
- Investigated claims, evaluated damages, and determined liability, resulting in fair settlements.
- Managed a caseload of 150+ claims, ensuring timely resolution and customer satisfaction.
- Collaborated with legal teams to mitigate litigation risks, achieving a 90% dispute resolution rate.
Realtor
Homesmart
Atlanta
02.2014 - Current
- Facilitated over 50 property transactions annually, ensuring client satisfaction and compliance.
- Negotiated contracts that resulted in a 35% increase in sales volume.
- Guided clients using market analysis, improving investment outcomes.
- Streamlined processes with realtor team, reducing transaction time by 20%.
- Provided property valuation advice, building client trust and retention.
Hairstylist
Salon Aamono
Atlanta
01.2013 - Current
- Styled and colored hair, ensuring client satisfaction and repeat business.
- Consulted with clients to determine desired styles and goals.
- Maintained organized workstations and executed advanced techniques.
- Worked collaboratively during high-volume periods.
Education
Cosmetology
Atlanta Technical College
Atlanta, GAReal Estate
GAMLS
Morrow, GAAssociates -
Dekalb College
Decatur, GASkills
- Customer Service
- Property Valuation
- Dispute Resolution
- Risk Assessment
- Market Analysis
- Negotiation
- Caseload Management
Timeline
Claims Adjuster
Gallagher Bassett
06.2023 - Current
Realtor
Homesmart
02.2014 - Current
Hairstylist
Salon Aamono
01.2013 - Current
Cosmetology
Atlanta Technical College
Real Estate
GAMLS
Associates -
Dekalb College
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