TERRICA CAUSEY
Fairburn
Summary
Accomplished Strategic Human Resources Manager with proven extensive experience in complex environments across various sectors. Recognized for aligning people strategies with business objectives, enhancing organizational effectiveness, and driving talent management initiatives through data-driven insights.
Overview
13
13
years of professional experience
1
1
Certification
Work History
(Promotion) Area Director of Human Resources
HVMG
Atlanta
01.2024 - 01.2026
- Serve as a strategic advisor to leadership across all departments, providing guidance on organizational planning, talent development, employee relations, and engagement while balancing structure with agility in a dynamic creative environment.
- Led end-to-end talent management initiatives, enhancing onboarding, training, coaching, and succession planning.
- Executed full-cycle talent acquisition strategies, successfully sourcing and selecting candidates for challenging roles.
- Designed and implemented process improvements that elevated operational excellence and supported employee development.
- Collaborated closely with People Operations leadership to ensure consistent, aligned, and holistic People practices.
- Optimized strategic use of Paychex and Workday HRIS, leveraging data and analytics to provide insights and enhance employee experience.
- Led payroll, benefits, and compliance initiatives in partnership with third party systems administrator (Paychex Rep). Ensured accuracy, timeliness, and adherence to regulatory requirements.
- Ensured compliance with labor laws, advising leaders on equitable HR policies and practices.
- Conducted thorough investigations and resolved grievances related to policy violations.
- Administered performance evaluations while partnering with district leadership on workforce needs.
- Resolved complex employee relations issues, including grievances and performance disputes, by conducting thorough internal investigations and providing mediation.
- Partnered with department heads to provide guidance on labor law compliance, disciplinary actions, and the interpretation of company policies.
- Reduced turnover by more than 50% through the development and implementation of engagement initiatives and proactive "stay" interviews.
- Facilitated conflict resolution sessions between staff and management to foster a collaborative work environment and mitigate legal risks.
- Standardized the performance management process, ensuring fair and documented evaluations that aligned with organizational goals.
- Conducted exit interviews to identify trends in turnover and provided actionable insights to executive leadership for cultural improvement.
- Managed end-to-end internal investigations regarding harassment or discrimination claims, ensuring confidentiality and adherence to EEOC regulations.
- Designed and delivered training programs for managers on effective communication, coaching, and employment law basics.
- Maintained 100% compliance with federal, state, and local employment regulations by conducting regular audits of HR policies and procedures.
- Addressed employee inquiries regarding benefits, payroll, and workplace concerns, ensuring consistent and empathetic support.
HR Director
HVMG- Sonesta Hotels & Resorts
Atlanta
06.2023 - 10.2024
- Partnered with executive leadership as a strategic HR advisor, influencing talent strategy, organizational design, and workforce planning.
- Collaborated with executive leaders in a senior HR role to align people strategy with business priorities across various sites and departments.
- Led talent strategy and workforce planning, translating business goals into succession plans, leadership readiness, critical role coverage, and scalable hiring strategies.
- Designed and implemented performance management and leadership development frameworks across multi-site operations.
- Led change management initiatives during operational and workforce transitions, enhancing organizational adaptability and employee engagement.
- Acted as a trusted advisor by anticipating talent risks, guiding organization design, and improving team effectiveness and workflow.
- Leveraged people analytics to inform decisions, influence leaders, and connect HR initiatives to measurable business outcomes.
- Partnered with HR COEs to drive HR transformation, standardizing processes and facilitating adoption of HR platforms and digital tools for improved efficiency.
HR Business Administrator (Manager)
University of Houston
Houston
11.2018 - 05.2020
- Partnered with departments to optimize HR operations, ensure compliance, and enhance workforce planning.
- Acted as a liaison across departments to align HR initiatives and organizational needs.
- Supported performance evaluations, facilitated employee development, and maintained personnel documentation to enhance workforce capabilities.
- Managed HR department budget by tracking actuals, reconciling discrepancies, and reporting variances to ensure financial accuracy and accountability.
- Develop and deliver insightful, data-driven reports and dashboards that translate complex financial and operational information into clear, actionable insights for key stakeholders
- Support short- and long-term budget forecasting efforts aligned with business goals
- Oversee contract lifecycle management for vendors, consultants, and service providers within HR
- Partner with Finance and Procurement to ensure alignment of policies, compliance, and controls.
- Interpret human resources policies and advise unit management regarding application for all of campus safety departments.
- Review and approve transactions for submission to Human Resources Information System (new hire, terminations, pay actions, etc.); Coordinate resolution of exceptions
- Review, analyze and advise management regarding human resources related actions and issues (pay equity, promotions, new hires, etc.
- Guide and facilitate processing of formal employee relations issues and investigations, disciplinary actions and terminations using navex.
- Serve as key liaison between assigned unit(s) management and OHR regarding all human resource related issues
HR Analyst (Contract)
MD Anderson Cancer Center
Houston
10.2018 - 05.2020
- Delivered HRIS troubleshooting and reporting support while improving processes in a regulated healthcare environment.
- Supported healthcare HR operations using Workday and Navex, facilitating accurate onboarding and compliance.
- Verified medical credentials, certifications, and licenses for new hires and tenured employees.
HR Manager - Office of Trans. Planning & Data
Georgia Department of Transportation
Atlanta
01.2016 - 10.2018
- Resolved payroll inquiries and corrections, addressing missed punches, leave discrepancies, and pay issues while collaborating with HR and finance teams.
- Maintained and updated employee records in PeopleSoft HRIS, ensuring accurate payroll processing and compliance with personnel actions and reporting requirements.
- Provided payroll and administrative support for the Office of Planning and Office of Transportation Data, ensuring accurate processing of time, leave, and payroll transactions in compliance with state policies and deadlines.
- Coordinated onboarding and offboarding activities, managing documentation and system access to streamline transitions for staff.
- Provided administrative support for reporting, scheduling, correspondence, and document management, enhancing overall office efficiency.
- Demonstrated strong attention to detail, confidentiality, and the ability to manage competing priorities in a deadline-driven environment.
Senior HR Manager - ADA Compliance & Accommodations
Halpern's Food Supply/Distribution
Atlanta
10.2013 - 01.2016
- Designed and implemented a scalable ADA accommodation framework, ensuring compliance while aligning with organizational values and a culture of care.
- Led the advisory role for complex and high-impact ADA accommodations, managing the interactive process across diverse employee populations and operational environments.
- Standardized ADA policies, procedures, and process maps to improve consistency, efficiency, and risk mitigation across multi-entity operations.
- Led the evaluation and implementation of a centralized ADA case management system, improving tracking, transparency, documentation, and timely resolution of requests.
- Developed and documented enterprise-wide accommodation guidelines and resource tools, supporting leaders and employees in navigating the interactive process effectively.
- Designed and delivered audience-specific ADA training programs, equipping leaders with practical guidance to navigate compliance requirements confidently and consistently.
- Partnered closely with Legal, Talent Operations, and Talent Experience teams to proactively identify risk, address emerging ADA trends, and align accommodation strategies with broader talent initiatives.
HR Generalist-II
TJ Maxx Distribution Center (Logistics)
11.2012 - 01.2016
- Full-Cycle recruitment (Source, hire, background checks, drug screenings, onboarding)
- Manage full-cycle recruitment, including posting requisitions, screening applicants, conducting interviews, and supporting hiring decisions.
- Administer and enforce company policies and procedures, ensuring fair and timely resolution of employee relations matters.
- Partner with managers and supervisors to provide guidance on disciplinary actions, corrective coaching, and performance management.
- Conduct employee investigations, provide required training, and perform I-9 audits to ensure compliance and audit readiness.
- Ensure ongoing compliance with federal and state employment laws, advising leadership on risk mitigation and best practices.
- Compile, analyze, and track turnover, retention, and absenteeism data to inform attendance and retention initiatives.
- Prepare and distribute HR reports and workforce metrics to support HR leadership and operational decision-making.
- Ensure payroll, benefits, and leave processing met compliance standards and deadlines.
- Direct HR operations to enhance responsiveness and improve service delivery.
- Maintain HR files and payroll records to ensure they are audit-ready and compliant.
Education
Bachelor of Science - Business Administration (Human Resources)
Atlanta Metropolitan State College
Atlanta, GAAssociate of Arts - General Studies
Mississippi Gulf Coast Community College
Perkinston, MS High School Diploma -
Moss Point High School
Moss Point, MSSkills
- HR business partnership
- Talent management
- Employee relations
- Organizational development
- Performance coaching
- Organizational culture
- HR compliance
- DEI strategy
- HRIS systems
- HR project coordination
- HR budget oversight
- Policy development
- Change leadership
- Risk management
- Talent development
- Employee performance management
Certification
• Notary Public (The State of Georgia)
• Workday & Navex HRIS Proficiency
• DEI Workshop Facilitation & Training
• Procurement & Purchasing Certificate - State of Georgia
• SHRM - CP (In- Progress)
• Workday & Navex HRIS Proficiency
• DEI Workshop Facilitation & Training
• Procurement & Purchasing Certificate - State of Georgia
• SHRM - CP (In- Progress)
Timeline
(Promotion) Area Director of Human Resources
HVMG
01.2024 - 01.2026
HR Director
HVMG- Sonesta Hotels & Resorts
06.2023 - 10.2024
HR Business Administrator (Manager)
University of Houston
11.2018 - 05.2020
HR Analyst (Contract)
MD Anderson Cancer Center
10.2018 - 05.2020
HR Manager - Office of Trans. Planning & Data
Georgia Department of Transportation
01.2016 - 10.2018
Senior HR Manager - ADA Compliance & Accommodations
Halpern's Food Supply/Distribution
10.2013 - 01.2016
HR Generalist-II
TJ Maxx Distribution Center (Logistics)
11.2012 - 01.2016
Bachelor of Science - Business Administration (Human Resources)
Atlanta Metropolitan State College
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
High School Diploma -
Moss Point High School