Terrinice Lloyd
Augusta
Summary
An organized and motivated driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
29
29
years of professional experience
1991
1991
years of post-secondary education
1
1
Certification
Work History
Non-Emergency Transportation Driver
Terris Rideshare Services
Augusta
12.2024 - Current
Customer Service Representative
David's Bridal
Augusta
08.2025 - 02.2026
- Assisted customers in selecting bridal gowns and accessories.
- Provided personalized service to enhance customer experience.
- Managed inventory of bridal dresses and merchandise.
- Processed customer transactions accurately and efficiently.
- Resolved customer inquiries and concerns promptly.
- Maintained cleanliness and organization of the sales floor.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
Driver Specialist
Lyft/Uber
Augusta
04.2017 - 11.2025
- Delivered passengers safely and efficiently to various destinations.
- Maintained vehicle cleanliness and ensured proper functioning of safety equipment.
- Provided excellent customer service, addressing passenger inquiries and concerns.
- Used navigation tools to optimize routes and reduce travel time.
- Responsible for providing safe and timely transportation of goods to customers.
- Transported riders to designated stops according to pre-determined schedules.
- Utilized GPS and maps for efficient route planning.
Warehouse Teamlead
United Medical Enterprise
Thomson
04.2016 - 12.2024
- Oversaw daily warehouse operations to ensure efficient workflow and safety compliance.
- Trained new employees on safety protocols and operational procedures for effective onboarding.
- Managed inventory levels to maintain stock accuracy and minimize discrepancies.
- Conducted regular equipment maintenance checks to ensure operational reliability and safety.
- Responsible for ensuring that all workplace safety regulations are adhered to at all times.
- Assigned tasks to team members based on their skillsets and abilities.
- Actively participated in meetings regarding changes or updates in company policies or procedures.
- Maintained accurate inventory records, monitored stock levels, and coordinated replenishment activities.
- Monitored employee performance, provided feedback and coaching to promote productivity.
- Checked orders and documentation for accuracy.
- Managed the daily operations of a warehouse and ensured that all tasks were completed in a timely manner.
Technician B
Briggs & Stratton
Statesboro
02.1997 - 06.2015
- Utilized a variety of hand tools including calipers
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Managed quality control and maintained high level of customer satisfaction.
- Conducted preventive maintenance procedures according to established schedules.
- Ensured compliance with safety standards during all technical operations.
- Operated sit-down and reach forklifts
Education
Screven County High School
Sylvania , Georgia Skills
Can operate sit down and Reach truck forklift
Certified Train the Trainer
Detail oriented
Efficient
Strong work ethic
Communication and customer service skills
Certification
- Class A CDL obtained 4/5/2016
Timeline
Customer Service Representative
David's Bridal
08.2025 - 02.2026
Non-Emergency Transportation Driver
Terris Rideshare Services
12.2024 - Current
Driver Specialist
Lyft/Uber
04.2017 - 11.2025
Warehouse Teamlead
United Medical Enterprise
04.2016 - 12.2024
Technician B
Briggs & Stratton
02.1997 - 06.2015
Screven County High School