Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terrionna Johnson

Statesboro

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

7
7
years of professional experience
2026
2026
years of post-secondary education

Work History

Cashier

Nouria
Statesboro
01.2023 - 12.2025
  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained cleanliness and organization of checkout area for customer convenience.
  • Assisted customers with product inquiries and provided recommendations when needed.
  • Resolved customer complaints promptly to enhance shopping experience at the store.
  • Trained new cashiers on procedures and best practices for efficient service delivery.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Collected payments and provided accurate change.
  • Performed other duties as assigned by management.

Crew Leader

McDonald’s
Pooler
11.2022 - 05.2023
  • Supervised daily operations to ensure smooth service and customer satisfaction.
  • Trained new crew members on food safety and operational procedures.
  • Managed inventory levels and restocked supplies as needed.
  • Inspected cleanliness, organization and safety of job sites after every shift.
  • Established and maintained professional working relationships with employees.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Responded promptly to customer inquiries concerning services provided by the crew.

Crew Leader/Drive-Thru Cashier

McDonald’s
Griffin
12.2021 - 09.2022
  • Supervised crew members to ensure efficient service and adherence to standards.
  • Trained new employees on procedures, customer service, and safety protocols.
  • Managed shift schedules to optimize staffing and maintain operational flow.
  • Enforced health and safety regulations to create a safe work environment.
  • Mentored newly hired crew members to prepare each for job roles.

Cashier Team Lead

Just Wings
Griffin
01.2019 - 12.2021
  • Supervised daily cashier operations and ensured exceptional customer service.
  • Trained new cashiers on register systems and company policies.
  • Managed cash drawer accuracy during shifts and reconciled at end of day.
  • Resolved customer complaints efficiently to maintain positive experiences.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.

Education

Master of Criminal Justice - Criminal Justice

Ga Southern
Statesboro, GA
09.2021 - 12.2025

Griffin High School
Griffin, Georgia

Skills

  • Conflict resolution
  • Spirit, wine, and beer expertise
  • Research skills
  • Data analysis
  • Point of sale proficiency

Timeline

Cashier

Nouria
01.2023 - 12.2025

Crew Leader

McDonald’s
11.2022 - 05.2023

Crew Leader/Drive-Thru Cashier

McDonald’s
12.2021 - 09.2022

Master of Criminal Justice - Criminal Justice

Ga Southern
09.2021 - 12.2025

Cashier Team Lead

Just Wings
01.2019 - 12.2021

Griffin High School
Terrionna Johnson