Tesla Dasinger
Augusta
Summary
Team-driven, hard working, forward-thinker and committed to developing specific and attainable departmental goals and standards while supporting the vision of the organization. Determined leader with years of experience in customer service, management roles, and detail oriented duties required to reach short and long term business goals. Offering integrity, a strong work ethic and sound judgement skills.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Delta Air Lines
09.2022 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Answered passenger questions and provided solutions to issues arising during flights.
Business Manager
The Hawk Firm
01.2022 - 07.2022
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Trained new hires, providing information and insight into corporate policies and procedures.
- Organized productions and oversaw corporate meetings, fundraising events, performances and festivals.
- Interviewed and hired strong candidates for team openings.
- Accomplished multiple tasks within established timeframes.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
Administrator/Marketing/Graphic Web Designer
IT Services Of Augusta
08.2020 - 03.2022
- Developed ads geared towards target demographics, monitoring results to improve marketing research and team campaign development.
- Adjusted ads to better align with desired consumer audiences and improve conversion rates.
- Traveled from within companies promote products and services.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Built and styled front-end website development using WordPress, Wix, and Canva for our company and our customers.
- Created dynamic SEO strategies to exceed market competitors and meet client needs.
- Crafted new marketing content as well as pamphlets, business cards, branded gear, etc.
- Enhanced user experience by designing visually appealing and intuitive web interfaces.
- Increased overall brand awareness through the creation of eye-catching logo designs and cohesive visual identities.
- Designed impactful logos for diverse industries, resulting in increased client satisfaction and referrals.
- Stayed up-to-date with design trends and technology advancements to ensure contemporary logo creations.
Finance Executive
Southern Industries
02.2019 - 08.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Set up and completed loan submission packages.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Interviewed clients regarding loan needs and financial histories and conveyed information regarding application processes.
- Performed clerical work such as sorting mail, restocking supplies and typing documents.
- Connected callers with appropriate professional, department or business.
Marketing Manager
Jeffers, Inc.
01.2017 - 12.2017
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Managed financial tracking, inventory coordination and social media marketing.
- Promoted products in online communities through blogs or discussion-forum postings, e-mail marketing programs or online advertising.
- Uploaded digital media to online storefront for advertising purposes.
- Tracked inventory and reviewed retail trends with spreadsheets in order to make timely and proactive business decisions, to also conduct sales and discounts.
- Pleasantly greeted all callers and asked how to be of assistance.
- Managed multi-line phone system directing individuals to desired personnel and providing general information pertaining to concerns.
- Maintained accurate inventory after running data reports.
Education
High School Diploma -
Dothan High School
Dothan, AL05.2013
Skills
- Excellent Team Work
- Flexible and Adaptable
- Customer Service
- Complaint Resolution
- Graphic Design
- Website Builder/Designer
- MS Office
- Content Workflow
- Marketing Analytics
- SEO Strategies
- Professional Demeanor
- Social Media
Timeline
Flight Attendant
Delta Air Lines
09.2022 - Current
Business Manager
The Hawk Firm
01.2022 - 07.2022
Administrator/Marketing/Graphic Web Designer
IT Services Of Augusta
08.2020 - 03.2022
Finance Executive
Southern Industries
02.2019 - 08.2020
Marketing Manager
Jeffers, Inc.
01.2017 - 12.2017
High School Diploma -
Dothan High School
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