Tessie Hartsfield
Conley
Summary
Dynamic professional with extensive experience in voter registration and customer service at Dekalb County Voter Registration. Proven ability in data entry and document management, enhancing operational efficiency. Adept at advocating for self-sufficiency and improving team performance, ensuring high standards of service delivery in fast-paced environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Voter's Registration Clerk
Dekalb County Voter Registration
Decatur
03.2020 - 11.2024
Providing information to the public for the upcoming and future elections.
Prepared documents for archiving in accordance with organization policies.
Maintaining the registration cards, updating voters information, such as address changes or name correction, or removing ineligible and deceased individuals
Office of Family Independance - Supervisor
Department of Family and Children Services
Decatur
12.1996 - 05.2015
- Supervise the caseworker who determines the eligibility of government assistance for their families.
- Provide individuals with resources, and advocate for self-sufficiency.
- Developed strategies to improve team performance and productivity
- Created new strategies for improving customer service standards within the organization.
Store Associate
CVS/caremark
Decatur
05.2005 - 03.2006
- Operated scanning equipment for price checks and stock replenishment.
- Performed daily opening and closing procedures for store operation.
- Stock the store shelves for items to be sold.
- Provide customer service by demonstrating compassion for customer needs
Education
Master of Science - Health Administration
University of Phoenix
Tempe, AZ06-2014
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ06-2011
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ06-2008
High School Diploma -
G.W. Carver High School
Atlanta, GA06-1985
Skills
- Voter registration
- Data entry
- Document management
- Database management
- Election procedures
- Customer service
Affiliations
- Volunteer to help serve the homeless
- Participate in the Atlanta Heart Walk on a yearly basis
- Volunteer at the local park with sport activities
Accomplishments
- During my time at the DFACS office a received the Pic a choo award for outstanding work
- Received several service awards for my time at the office
- Maintain a 90% or above for employment services
- Maintain a high percent for no payment errors in completing applications
Certification
- N/A
Timeline
Voter's Registration Clerk
Dekalb County Voter Registration
03.2020 - 11.2024
Store Associate
CVS/caremark
05.2005 - 03.2006
Office of Family Independance - Supervisor
Department of Family and Children Services
12.1996 - 05.2015
Master of Science - Health Administration
University of Phoenix
Bachelor of Science - Psychology
University of Phoenix
Associate of Arts - Business Administration
University of Phoenix
High School Diploma -
G.W. Carver High School
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