Thamara David
Conyers
Summary
Seasoned Human Resources and Project Management professional with extensive experience across diverse multiple industries. Proven expertise in talent acquisition, onboarding, payroll administration, employee relations and compliance with federal, state, and local employment laws. Adept at developing and implementing HR processes, managing HRIS systems, and delivering comprehensive training programs. Skilled in enhancing recruitment strategies and aligning them with organizational goals. Demonstrated ability to collaborate with departmental leaders to understand business needs and deliver effective HR solutions. Strong background in handling employee relations, performance management, investigations, and disciplinary actions, with a focus on maintaining high levels of employee engagement and satisfaction. Recognized for the ability to attract and retain top talent, drive process improvements, and support organizational growth and development.
Overview
7
7
years of professional experience
Work History
Contract Senior Human Resources Generalist
Robert Half
10.2022 - 08.2023
- Aligned HR operations with company goals, directing talent acquisition, onboarding, and enhancing new-hire orientation processes resulting in a streamlined employee integration experience and improved retention rates
- Efficiently managed payroll, benefits administration, and HR records, ensuring accuracy and compliance with legal requirements while implementing cost-saving measures that reduced expenses by20-25%
- Developed comprehensive HR processes, FMLA, LOA procedures, and recruitment strategies, optimizing workflow efficiency and enhancing organizational performance
- Spearheaded training programs to reduce employee incidents by15%, fostering a culture of safety and compliance within the workforce
- Actively collaborated with managers to identify talent needs and cultivate a positive departmental culture, resulting in improved employee satisfaction and retention
- Conducted end-to-end case management on sensitive HR matters including harassment, discrimination, and workplace violence, ensuring fair and equitable resolutions while mitigating organizational risk
Campaign Manager
Comcast
07.2021 - 11.2022
- Managed post-sale activities, including stewardship, inventory management, and reporting, resulting in a20% increase in client satisfaction and campaign success
- Ensured comprehensive integration of business and functional priorities, enhancing campaign effectiveness by15%
- Managed fulfillment of complex contracts, ensuring100% compliance and reducing discrepancies by30%
- Acted as the primary liaison between sales, traffic, and other departments, improving communication efficiency by25%
- Created and executed solutions for make goods/under delivery, achieving a95% resolution rate for client issues
- Produced ad hoc performance reports and analyses to improve campaign success
HR Specialist
Federal Emergency Management Agency
03.2017 - 07.2021
- Oversaw end-to-end recruitment, sourcing, screening, and interviewing candidates, achieving a95% fill rate for critical positions
- Assessed staff performance and implemented corrective actions
- Ensured staff received necessary training and coaching, resulting in improved employee satisfaction and development
- Provided guidance on employee discipline, grievances, and performance issues
- Streamlined onboarding and off-boarding processes, decreasing time-to-productivity by25%
- Conducted investigations into workplace misconduct cases and monitored pre-employment clearances, ensuring100% compliance with federal regulations
Technical Recruiter, Part-time
TEKsystems
03.2016 - 07.2021
- Recruited top IT talent and matched their career goals with clients' hiring needs
- Mentored and developed assigned recruiter(s) as well as partnered with them to effectively manage pipeline, activity, and goals
- Successfully matched candidates' career goals with clients' hiring needs, achieving a90% placement rate, and increasing client satisfaction
- Utilized networking tools to identify and attract qualified candidates
- Negotiated unique compensation packages, resulting in increased offer acceptance rates
- Supported candidates through interviews, offer negotiations, and onboarding
- Collaborated with the TEKsystems sales team to identify top accounts and target skill sets
- Guided and developed assigned recruiters, leading to improvements in their pipeline management and goal achievement
Emergency Management Specialist
Federal Emergency Management Agency
03.2016 - 03.2017
- Led a team of emergency managers during natural disaster responses, ensuring efficient coordination and support for disaster survivors through accurate eligibility determinations and responsive case management
- Utilized the National Emergency Management Information System (NEMIS) to navigate and analyze data, enhancing decision-making and maintaining data integrity for disaster assistance programs
- Interviewed applicants to assess credibility and eligibility for disaster benefits, conducting thorough analysis to support fair and timely case resolutions
- Managed pre-screening of applications for accuracy and completeness, scheduling applicant appointments, and facilitating expedited service requests to meet disaster survivors' urgent needs
- Provided comprehensive assistance and referrals to disaster survivors, collaborating with federal, state, and local agencies, voluntary organizations, and faith-based groups to ensure holistic support and guidance
- Communicated directly with disaster survivors, to discuss case status and provided clarification with the assistance process, disaster assistance programs, and the status of their case
Education
Bachelor of Science - Homeland Security and Emergency Management
Georgia State University
Atlanta, GASkills
- Compensation and Benefits Administration
- HRIS and Data Management
- Recruiting
- Technical recruiting
- Interview
- HR Policies and Compliance
- Employee Relations and Conflict Resolution
- Project Management and Data Analysis
- HR Metrics and Data Analysis
- HR management
- Project Management
- Investigations
- Payroll Management
- Onboarding and Off-boarding
- Talent Acquisition and Recruitment
- Training and Development
- Diversity, Equity, and Inclusion (DEI)
- Candidate Sourcing
- Performance Management
- Labor Relations
Timeline
Contract Senior Human Resources Generalist
Robert Half
10.2022 - 08.2023
Campaign Manager
Comcast
07.2021 - 11.2022
HR Specialist
Federal Emergency Management Agency
03.2017 - 07.2021
Technical Recruiter, Part-time
TEKsystems
03.2016 - 07.2021
Emergency Management Specialist
Federal Emergency Management Agency
03.2016 - 03.2017
Bachelor of Science - Homeland Security and Emergency Management
Georgia State University
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