Theodore Williams II
Loganville
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
26
26
years of professional experience
Work History
Operations Manager
Ferguson Enterprises, Inc.
04.2022 - Current
- Manage team and oversees high-level HR duties, attracting talent and setting training standards and hiring procedures
- Analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.
Resolution Analyst, Supervisor
Jalessa Hough Rocket Mortgage Capital Market Post Closing Audit Department
10.2020 - 02.2022
- Distributed daily audit reports to multiple department heads
- Assisted my management and other teams draw business goals and ideas needed for company growth
- Processed and addressed customer inquiries via telephone and written correspondence response
- Executed and managed the lead role of financial plans analyst
- One of the duties being, formatting documentation for meetings with upper management.
Building Engineer, Supervisor
Justin Smith Enviro-Clean
07.2018 - 10.2020
- Responsible for ensuring cleanliness of business common areas, offices, and classrooms
- Upheld equipment maintenance schedule and stock inventory levels.
Warehouse Associate, Supervisor
Michael Horton US Holland Grand Rapids Terminal
03.2017 - 07.2018
- Supported Shipping & Receiving Department with daily inbound stock shipments
- Completed multiple tasks to ensure the warehouse area was staged in accordance with safety standards while operating a hi-lo.
Deep Cleaner
ENVIRO - CLEAN
10.2016 - 04.2017
- Performed a full range of light and heavy cleaning duties
- Sanitized with mop, scrub (machine) floors, vacuum and making sure restrooms were immaculate
- Scoured all walls, ceilings, stairs, floors, and docks area of the Mead Johnson Building.
Warehouse Foreman
The Bottle Crew
03.2009 - 10.2016
- Shipped and received Wal-Mart line of bottled products
- Performed warehouse operations utilizing a hi-lo to load and unload trailers
- Maintained inventory control numbers which were being reported to headquarters.
Assistant Manager
Pitney Bowes
02.2003 - 12.2008
- Serviced as single source point of contact for all photocopy and binding jobs
- Assisted with the daily set up of various conference rooms
- Supervised a team of office clerks to ensure office procedures were adhered to
- Managed filing system for Shipping & Receiving Department and provided outstanding customer service to hundreds of customers daily.
Automated Logistics Specialist
US Army Fort Knox Army Base
07.1998 - 07.2002
- Supervised and coached warehouse employees on loading, unloading, segregation, palletizing, and selection of storage areas
- Implemented performance improvement evaluations to warehouse employees
- Recognized and awarded for superior work performance.
Education
Bachelor's degree - Business Management
Davenport University
Warren, MI05.2006
Skills
- Hi-Lo Experience
- Warehouse Supervisor Experience
- Logistics
- Supply Chain
- Warehouse Management
- Load & Unload
- SAP
- Customer service
- Microsoft Office
- Communication skills
- Phone etiquette
- Data entry
- Computer skills
- Bilingual
- Microsoft Excel
- Microsoft Word
- Organizational skills
- Spanish
- Human resources
- Warehouse management system
- Warehouse management
- Office management
- Financial planning
- Product management
- Supply chain
- Supervising experience
- Analysis skills
- Load & unload
- Hi-Lo
- Computer science
- Web development
- Writing skills
- Content management systems
- Encryption
- Adobe Creative Suite
- Java
- Firewall
Military Service
United States Army, United States, Sergeant, 07/01/98, 07/01/02
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Operations Manager
Ferguson Enterprises, Inc.
04.2022 - Current
Resolution Analyst, Supervisor
Jalessa Hough Rocket Mortgage Capital Market Post Closing Audit Department
10.2020 - 02.2022
Building Engineer, Supervisor
Justin Smith Enviro-Clean
07.2018 - 10.2020
Warehouse Associate, Supervisor
Michael Horton US Holland Grand Rapids Terminal
03.2017 - 07.2018
Deep Cleaner
ENVIRO - CLEAN
10.2016 - 04.2017
Warehouse Foreman
The Bottle Crew
03.2009 - 10.2016
Assistant Manager
Pitney Bowes
02.2003 - 12.2008
Automated Logistics Specialist
US Army Fort Knox Army Base
07.1998 - 07.2002
Bachelor's degree - Business Management
Davenport University
Similar Profiles
Bibiana ValdezBibiana Valdez
Warehouse Associate at Ferguson Enterprises, Inc.Warehouse Associate at Ferguson Enterprises, Inc.
Traci BishopTraci Bishop
Category Specialist at Ferguson Enterprises, Inc.Category Specialist at Ferguson Enterprises, Inc.
Candace WatersCandace Waters
Sales Representative at Ferguson Enterprises, Inc.Sales Representative at Ferguson Enterprises, Inc.