Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kayshun Crowley

Atlanta

Summary

Professional with extensive experience in staff mentoring and performance monitoring, contributing to the development of junior team members and fostering a culture of continuous improvement. Demonstrated ability to enforce customer service standards while resolving issues effectively, ensuring high-quality service delivery. Managed inventory levels efficiently to meet demand, minimizing waste through strategic restocking and organization of merchandise. Proven track record in cash handling and payment processing, maintaining accuracy in transactions and enhancing overall operational efficiency.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.

Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

8
8
years of professional experience
2014
2014
years of post-secondary education

Work History

Manager

EZ Shop
Atlanta
03.2019 - Current
  • Mentored junior staff members, assisting in their professional development and fostering a culture of continuous improvement.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Cashier

Bp Gas Station
Atlanta
03.2018 - 06.2023
  • Processed customer transactions efficiently, ensuring accuracy and maintaining a balanced cash drawer at all times.
  • Managed inventory levels by restocking supplies and organizing merchandise, enhancing product accessibility for customers.
  • Assisted customers by answering inquiries and resolving issues promptly, fostering a positive shopping experience.
  • Monitored fuel pumps and provided assistance to customers, ensuring a safe and compliant fueling environment.
  • Collaborated with team members to uphold cleanliness and organization in the store, promoting a welcoming atmosphere.
  • Trained new cashiers on register operations and customer service protocols, improving team efficiency and service quality.
  • Engaged with customers to promote loyalty programs, increasing participation and enhancing overall customer satisfaction.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Issued receipts, refunds, credits or change due to customers.

Helper

General Wholesale Beer
Atlanta
03.2018 - 05.2022
  • Assisted in loading and unloading products to maintain inventory flow.
  • Organized and stocked shelves to ensure product availability for customers.
  • Operated warehouse equipment for efficient transportation of goods.
  • Collaborated with team members to fulfill customer orders accurately.
  • Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
  • Loaded and unloaded building materials and tools to distribute to appropriate locations.
  • Followed all company policies regarding safety procedures when handling hazardous materials.

Operator

Randall Brothers
Atlanta
01.2018 - 07.2018
  • Monitored production processes, identifying and resolving issues to maintain efficiency and reduce downtime.
  • Collaborated with team members to streamline workflows, resulting in improved operational efficiency and output consistency.
  • Implemented process improvements that increased production speed while maintaining quality control standards.
  • Learned and followed safety and emergency procedures.
  • Maintained production and quality documentation.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Monitored and adjusted machine operations as needed for quality assurance.

Education

Carver School of Technology
Atlanta, GA

Skills

  • Staff mentoring
  • Performance monitoring
  • Customer service standards
  • Issue resolution
  • Cash handling
  • Customer inquiries
  • Team collaboration
  • Training and development
  • Merchandising organization
  • Safety compliance
  • Process improvement
  • Workflow optimization
  • Product accessibility
  • Payment processing
  • Documentation maintenance
  • Equipment operation
  • Safety procedures
  • Coaching and mentoring
  • Sales techniques
  • Relationship building
  • Team leadership
  • Performance management

References

References available upon request.

Timeline

Manager

EZ Shop
03.2019 - Current

Cashier

Bp Gas Station
03.2018 - 06.2023

Helper

General Wholesale Beer
03.2018 - 05.2022

Operator

Randall Brothers
01.2018 - 07.2018

Carver School of Technology
Kayshun Crowley