Compassionate and detail-oriented healthcare administrative professional with over 15 years of experience in customer service, referral coordination, and front-office medical operations. Exceptional communicator and problem-solver with a strong background in patient advocacy, youth support, and office management. Adept at navigating electronic medical records (EMR), securing authorizations, and ensuring efficient, HIPAA-compliant processes. Proven dedication to empowering underserved populations through both professional and community involvement.
Unit Secretary Certificate – 1988
Savannah Technical School, Savannah, GA