Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Johnson

Folkston

Summary

Hard-working and passionate job seeker with strong organizational skills, eager to secure entry-level position, ready to help team achieve company goals.

Overview

36
36
years of professional experience
3989
3989
years of post-secondary education

Work History

Loader and Unloader

Margo garden products
Folkston
05.2025 - Current
  • Operated forklifts to load and unload materials efficiently.
  • Sorted and organized products for easy access and inventory management.
  • Inspected incoming shipments for damage and accuracy before processing.
  • Collaborated with team members to ensure timely loading and unloading tasks.
  • Maintained a clean and safe work environment following company safety protocols.
  • Assisted in training new loaders on proper equipment use and safety practices.
  • Recorded inventory levels using warehouse management systems accurately.
  • Communicated with supervisors regarding workflow issues or equipment malfunctions.
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Unloaded products from incoming transports.
  • Worked collaboratively with other team members to complete projects in a timely manner.
  • Maintained a safe work environment by adhering to all safety regulations and policies.
  • Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
  • Organized inventory by placing items in designated areas within the warehouse space.
  • Operated pallet jacks to move skids throughout the warehouse facility.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.
  • Communicated effectively with managers regarding loading schedules and delivery timelines.
  • Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
  • Applied shrink wrap to pallets, securing product for storage and shipment.
  • Wrapped and packaged finished products according to customer specifications.
  • Verified accuracy of shipping documents against product received.
  • Labeled containers accurately with correct item codes, weight, destination address.
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
  • Prepared outgoing shipments for delivery by securing items onto pallets or into boxes and crates.
  • Reported any maintenance issues related to equipment or facilities promptly to supervisors.

Dump Truck Driver

AJ Johns Inc
Jacksonville
01.2022 - 05.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Follow all DOT rules and regulations

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed routine maintenance and repair.
  • Achieved cost-savings by developing functional solutions to problems.
  • Operated dump truck to transport materials to construction sites.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Communicated with site managers to coordinate delivery schedules and material needs.
  • Loaded and unloaded materials while adhering to safety protocols.
  • Maintained accurate logs of fuel usage, mileage, and delivery records.
  • Collaborated with crew members to optimize workflow on job sites.
  • Assisted in training new drivers on safe driving practices and equipment use.
  • Monitored road conditions and adjusted routes for optimal transport efficiency.
  • Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
  • Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
  • Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
  • Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
  • Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
  • Inspected vehicles for mechanical items and safety issues before driving them.
  • Maintained constant telephone or radio contact with dispatch center for instructions.
  • Attended mandatory safety meetings and reviewed all relevant safety protocols prior to operating any vehicle.
  • Communicated regularly with dispatchers regarding route changes or delays due to weather conditions or heavy traffic.
  • Unloaded materials at job sites according to instructions provided by supervisors.
  • Recorded cargo information such as weight, size, type, for accurate billing purposes.
  • Operated equipment safely and efficiently in order to minimize damage or loss due to improper handling or maintenance.
  • Moved hand and foot controls to loosen and dump material adhering to truck body.
  • Followed established routes and time schedules in order to meet customer delivery requirements.
  • Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Conducted routine maintenance checks on vehicles such as checking fluid levels, tire pressure.
  • Maintained logs of working hours and of vehicle service or repair status, following applicable state and federal regulations.
  • Monitored load security during transit using tie downs and tarps when needed.
  • Positioned blocks and tarps to secure load for transit and prevent materials loss.
  • Responded quickly to emergency situations involving accidents or breakdowns along routes.
  • Inspected materials to ensure correct and secure loading.
  • Ensured that all required documents were available at each job site including manifests, bills of lading, insurance certificates.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Obtained signatures needed to complete and process paperwork.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Followed regular schedule of pickups for individual customers and groups.
  • Processed shipment documents neatly and efficiently for each load.
  • Recorded expenses and maintained receipts.
  • Performed regular inspections and completed vehicle repairs.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Reacted decisively and quickly to protect spoilage.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.

Family healthcare provider

Nora Carlson
Hilliard
04.2014 - 08.2021
  • Provided patient care and support in a fast-paced healthcare environment.
  • Assisted with medical procedures and ensured patient comfort during treatments.
  • Collaborated with healthcare teams to develop comprehensive patient care plans.

Transport to and from doctors appointment make sure all personal needs you’re taken care of

Jacksonville city bus driver.

JTA
Jacksonville
02.2014 - 09.2015
  • Operated city buses on scheduled routes in a safe and efficient manner.
  • Assisted passengers with boarding, disembarking, and luggage handling.
  • Monitored traffic patterns and adjusted routes to minimize delays.
  • Communicated effectively with dispatch regarding route changes and passenger needs.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Enforced fare policies and provided clear instructions to riders.
  • Maintained cleanliness of the bus interior during shifts for passenger comfort.
  • Collaborated with team members to resolve passenger issues promptly and courteously.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Helped elderly and disabled passengers board and exit bus.
  • Operated city buses safely along designated routes throughout the urban area.
  • Ensured timely arrivals and departures at bus stops for passenger convenience.
  • Conducted pre-trip inspections to maintain safety and operational standards.
  • Assisted passengers with disabilities in boarding and deboarding processes.
  • Communicated effectively with dispatch regarding route changes and delays.
  • Enforced fare collection policies while providing excellent customer service.
  • Documented incidents and maintained accurate records of daily operations.
  • Collaborated with team members to improve service efficiency and safety protocols.
  • Operated and maintained buses transporting passengers across city and county.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Studied and adhered to regulations, policies, and procedures for bus operation and passenger transportation.
  • Provided route, schedule and fare information to passengers.
  • Assisted elderly or disabled customers in boarding and alighting from the bus safely.
  • Greeted new riders entering the vehicle courteously and provided information about upcoming stops when requested.
  • Monitored passenger behavior while on board the bus, intervening when necessary if disruptive behavior occurred.
  • Maintained cleanliness inside the bus throughout each shift by wiping down surfaces and collecting litter.
  • Verified proof of payment prior to allowing entry onto the bus for each rider.
  • Announced upcoming stops clearly over public address system so that all passengers are aware of their destination stop.
  • Adhered to established schedules while operating a city bus along designated routes.
  • Ensured proper boarding and alighting procedures were followed by passengers.
  • Loaded luggage onto buses according to company guidelines.
  • Dispensed tickets or fare cards as required per company policies and regulations.
  • Provided customer service to passengers including providing directions or assistance when needed.
  • Followed all traffic laws while driving a city bus through busy streets and intersections.
  • Conducted emergency evacuation drills for passengers during emergencies situations.
  • Kept accurate records of daily activities such as passenger numbers, route information, fuel consumption and other related data.
  • Reported any mechanical problems or damage to the supervisor immediately upon discovery.
  • Inspected interior of vehicle at end of shift to ensure no personal items had been left behind by passengers.
  • Assisted disabled passengers in getting on and off the bus safely.
  • Responded promptly to passenger inquiries about stops, fares, transfers and other questions related to their ride.
  • Performed pre-trip inspections of the bus to ensure safety and compliance with regulations.
  • Maintained order on the bus, ensuring that all passengers followed safety rules and regulations.
  • Communicated regularly with dispatchers regarding arrival times, delays due to traffic or weather conditions.
  • Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
  • Cleaned and sanitized bus interiors to lessen germ spread.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Facilitated smooth passenger loading and unloading at designated route stops.
  • Drove specified routes in compliance with traffic regulations and time schedules.
  • Assisted passengers in loading wheelchairs or other mobility aids.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
  • Handled passenger emergencies or disruptions.
  • Advised passengers to be seated and orderly while on vehicles.
  • Collected fares and provided route updates and schedule information.
  • Reported delays or accidents.
  • Announced stops clearly to help passengers disembark at correct locations.
  • Parked vehicles at loading areas to board passengers.
  • Regulated heating, lighting and ventilating systems for passenger comfort.
  • Collected tickets or cash fares from passengers.
  • Kept vehicles in good working order by maintaining fluid levels and reporting major mechanical problems.
  • Inspected vehicles and checked gas, oil and water levels prior to departure.
  • Used GPS navigation to follow routes and avoid potential construction or traffic delays.
  • Maintained vehicle safety by monitoring, instructing and correcting passengers.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.
  • Announced stops to passengers.
  • Kept bus orderly with strong control over passenger behaviors.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.

School Bus Driver

Laidlaw / first student
Jacksonville
01.2007 - 07.2014
  • Operated school buses safely to transport students to and from school.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Monitored student behavior during transit to maintain a safe environment.
  • Assisted students with disabilities in boarding and disembarking the bus.
  • Communicated effectively with parents and school staff regarding bus schedules.
  • Followed established routes while adhering to traffic regulations and safety protocols.
  • Reported maintenance issues promptly to ensure vehicle reliability and safety.
  • Attended training sessions on safety procedures and emergency response plans.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Developed positive relationships with students through friendly interactions.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Communicated effectively with parents regarding student transportation issues.
  • Ensured safety of students by following all traffic laws and regulations.
  • Operated motorized ramps and lifts to assist special needs students.
  • Complied with district policies and procedures concerning student discipline.
  • Learned and followed school transportation procedures.
  • Responded quickly in emergency situations by taking appropriate actions.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Reported accidents and completed required reports.
  • Assisted with loading and unloading of passengers as needed.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Assisted passengers in evacuation of bus in case of emergency.
  • Reported delays, accidents or other traffic and transportation situations to supervisor.
  • Cleaned and sanitized bus interiors to lessen germ spread.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
  • Reported bus malfunctions or repairs needed.

Off road dump truck driver

AJ Johns Inc
Jacksonville
04.2006 - 11.2006
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Operated dump truck to transport materials to and from construction sites.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance standards.
  • Collaborated with site managers to coordinate delivery schedules and routes.
  • Maintained accurate logs of deliveries and vehicle maintenance records.
  • Adhered to all safety regulations while driving in various weather conditions.
  • Assisted crew with unloading materials at job sites as needed.
  • Communicated effectively with team members regarding project requirements and timelines.
  • Implemented best practices for efficient material handling and transportation processes.
  • Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
  • Delivered construction materials such as asphalt, gravel, sand or dirt to work sites as directed by supervisor.
  • Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
  • Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
  • Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.
  • Inspected vehicles for mechanical items and safety issues before driving them.
  • Maintained constant telephone or radio contact with dispatch center for instructions.
  • Attended mandatory safety meetings and reviewed all relevant safety protocols prior to operating any vehicle.
  • Communicated regularly with dispatchers regarding route changes or delays due to weather conditions or heavy traffic.
  • Unloaded materials at job sites according to instructions provided by supervisors.
  • Recorded cargo information such as weight, size, type, for accurate billing purposes.
  • Operated equipment safely and efficiently in order to minimize damage or loss due to improper handling or maintenance.
  • Moved hand and foot controls to loosen and dump material adhering to truck body.
  • Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Conducted routine maintenance checks on vehicles such as checking fluid levels, tire pressure.
  • Maintained logs of working hours and of vehicle service or repair status, following applicable state and federal regulations.
  • Monitored load security during transit using tie downs and tarps when needed.
  • Positioned blocks and tarps to secure load for transit and prevent materials loss.
  • Responded quickly to emergency situations involving accidents or breakdowns along routes.
  • Inspected materials to ensure correct and secure loading.
  • Ensured that all required documents were available at each job site including manifests, bills of lading, insurance certificates.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Obtained signatures needed to complete and process paperwork.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Followed regular schedule of pickups for individual customers and groups.
  • Processed shipment documents neatly and efficiently for each load.
  • Recorded expenses and maintained receipts.
  • Performed regular inspections and completed vehicle repairs.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Reacted decisively and quickly to protect spoilage.
  • Fulfilled back haul orders and spotted trailers in loading yard.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.

School Bus Driver

Nassau County School
Hilliard
02.2006 - 04.2006
  • Operated school buses safely to transport students to and from school.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Monitored student behavior during transit to maintain a safe environment.
  • Communicated effectively with parents and school staff regarding bus schedules.
  • Assisted students with disabilities in boarding and disembarking the bus.
  • Followed established routes while adhering to traffic regulations and safety protocols.
  • Reported maintenance issues promptly to ensure vehicle reliability and safety.
  • Attended training sessions on safety procedures and emergency response plans.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Developed positive relationships with students through friendly interactions.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Communicated effectively with parents regarding student transportation issues.
  • Ensured safety of students by following all traffic laws and regulations.

School Bus Driver

Colleton County School District
Walterboro
01.2002 - 02.2006
  • Operated school buses safely to transport students to and from school.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Monitored student behavior during transit to maintain a safe environment.
  • Assisted students with disabilities in boarding and disembarking the bus.
  • Communicated effectively with parents and school staff regarding bus schedules.
  • Followed established routes while adhering to traffic regulations and safety protocols.
  • Reported maintenance issues promptly to ensure vehicle reliability and safety.
  • Attended training sessions on safety procedures and emergency response plans.
  • Transported students to school in a timely manner while keeping assigned route schedule.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Obeyed DOT rules and regulations and local laws to maximize safety.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Monitored student behavior on the bus and enforced rules consistently.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Developed positive relationships with students through friendly interactions.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Communicated effectively with parents regarding student transportation issues.
  • Ensured safety of students by following all traffic laws and regulations.
  • Complied with district policies and procedures concerning student discipline.
  • Operated motorized ramps and lifts to assist special needs students.
  • Learned and followed school transportation procedures.
  • Responded quickly in emergency situations by taking appropriate actions.
  • Assisted in maintaining accurate records of attendance, mileage, and other data related to routes.
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Kept up-to-date on changes in local roads, traffic patterns, and construction projects that may affect routes or schedules.
  • Reported student behavior incidents promptly to the appropriate personnel.
  • Reported accidents and completed required reports.
  • Assisted with loading and unloading of passengers as needed.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Assisted passengers in evacuation of bus in case of emergency.
  • Regulated heating, lighting and ventilation systems for passenger comfort.
  • Reported delays, accidents or other traffic and transportation situations to supervisor.

Overnight Cashier

Walgreens
Walterboro
04.2005 - 12.2005
  • Processed customer transactions efficiently and accurately at overnight shifts.
  • Managed cash register operations, ensuring balanced cash drawers at shift end.
  • Assisted customers with product inquiries and provided prompt service during late hours.
  • Maintained cleanliness and orderliness of the store environment during overnight hours.
  • Stocked shelves and organized merchandise for optimal visibility and accessibility.
  • Collaborated with team members to address customer needs and improve service delivery.
  • Monitored inventory levels, reporting shortages to management for timely restocking.
  • Adhered to safety protocols while handling products, cash, and equipment effectively.
  • Greeted customers and provided friendly customer service.
  • Performed price checks for customers when requested.
  • Maintained cleanliness of work area throughout shift.
  • Processed returns and exchanges according to store policy.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assisted in resolving customer complaints in a professional manner.
  • Reported any suspicious activity or theft immediately to management.
  • Communicated effectively with co-workers to ensure smooth operations during shift changes.
  • Followed established safety procedures when handling money and other valuable items.
  • Ensured accuracy of all transactions by verifying amounts received against sales slips.
  • Provided excellent customer service through active listening and problem solving skills.
  • Adhered to all company policies and procedures related to cash handling practices.
  • Identified security risks and thefts and alerted management immediately.
  • Maintained accurate records of daily transactions including sales reports, deposits, product orders.
  • Maintained product levels by loading goods on racks and endcaps.
  • Processed returns quickly and accurately while following store policies.
  • Checked identification for customers purchasing age-restricted items.
  • Stocked shelves with merchandise and ensured proper display according to company standards.
  • Resolved discrepancies between payment received and amount due in accordance with store policy.
  • Performed opening duties such as unlocking doors, turning on lights, setting up registers.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Daycare Assistant

Mrs Maxine Daycare
Walterboro
06.2001 - 12.2001
  • Assisted in preparing nutritious meals and snacks for children.
  • Maintained cleanliness of indoor and outdoor play areas throughout the day.
  • Supervised daily activities and ensured safety for children during playtime.
  • Supported educational activities by organizing learning materials and resources.
  • Communicated effectively with parents regarding children's progress and needs.
  • Facilitated group games to promote teamwork and social skills among children.
  • Monitored children's behavior and implemented positive reinforcement strategies.
  • Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
  • Collaborated with staff to create a nurturing and engaging environment for all children.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
  • Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
  • Enforced rules to teach good manners and maintain safe environment.
  • Motivated children to participate in various tasks encouraging them to be independent thinkers while having fun at the same time.
  • Provided supervision and care to young children ranging from infants to pre-school age.
  • Ensured safety of the children by monitoring their play areas and activities throughout the day.
  • Worked collaboratively with other staff members to ensure a safe environment for all students.
  • Developed positive relationships with parents through communication about their child's daily activities.
  • Read aloud and played alphabet games to encourage early literacy.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Developed and enforced positive strategies to encourage good behavior.
  • Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
  • Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Administered basic first aid when necessary while notifying parents or guardians immediately.
  • Established routines that provided consistency for young learners resulting in better behavior management skills.
  • Secured indoor and outdoor premises to protect children.
  • Introduced learning activities and imaginative play to teach children to explore.

GMHBC Manager / customer service representative

Bi-Lo Grocery Store
Walterboro
07.1999 - 06.2000
  • Led team in daily operations and resource allocation.
  • Developed operational strategies to enhance efficiency and effectiveness.
  • Managed budgets and controlled expenditures for department projects.
  • Trained and mentored staff to improve skills and productivity.
  • Collaborated with cross-functional teams to drive project initiatives.
  • Implemented process improvements to streamline workflow and reduce delays.
  • Conducted performance reviews and provided constructive feedback to employees.
  • Established communication protocols to enhance team collaboration and information sharing.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Conducted performance reviews for team members.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Ensured compliance with industry regulations and company policies.
  • Enhanced team morale and retention through recognition programs and career development opportunities.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Managed risk by developing and implementing effective risk management strategies.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Developed and implemented strategic plans to achieve company objectives.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Analyzed business performance data and forecasted business results for upper management.
  • Produced thorough, accurate and timely reports of project activities.
  • Proposed or approved modifications to project plans.
  • Implemented quality control measures to uphold company standards.
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed orders and managed customer accounts using CRM software.
  • Provided product information and guidance to enhance customer satisfaction.
  • Collaborated with team members to improve service delivery processes.
  • Handled escalated customer complaints with professionalism and care.
  • Trained new staff on company policies and customer service procedures.
  • Maintained accurate records of customer interactions and transactions.

Overnight Cashier

Winn Dixie
Hilliard
01.1999 - 06.1999
  • Processed customer transactions efficiently and accurately at overnight shifts.
  • Managed cash register operations, ensuring balanced cash drawers at shift end.
  • Assisted customers with product inquiries and provided prompt service during late hours.
  • Stocked shelves and organized merchandise for optimal visibility and accessibility.
  • Maintained cleanliness and orderliness of the store environment during overnight hours.
  • Collaborated with team members to address customer needs and improve service delivery.
  • Monitored inventory levels, reporting shortages to management for timely restocking.
  • Adhered to safety protocols while handling products, cash, and equipment effectively.
  • Greeted customers and provided friendly customer service.
  • Performed price checks for customers when requested.
  • Maintained cleanliness of work area throughout shift.
  • Processed returns and exchanges according to store policy.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Assisted in resolving customer complaints in a professional manner.
  • Reported any suspicious activity or theft immediately to management.
  • Communicated effectively with co-workers to ensure smooth operations during shift changes.
  • Followed established safety procedures when handling money and other valuable items.
  • Ensured accuracy of all transactions by verifying amounts received against sales slips.
  • Provided excellent customer service through active listening and problem solving skills.
  • Adhered to all company policies and procedures related to cash handling practices.
  • Identified security risks and thefts and alerted management immediately.
  • Maintained accurate records of daily transactions including sales reports, deposits, product orders.
  • Maintained product levels by loading goods on racks and endcaps.
  • Processed returns quickly and accurately while following store policies.
  • Checked identification for customers purchasing age-restricted items.
  • Stocked shelves with merchandise and ensured proper display according to company standards.
  • Resolved discrepancies between payment received and amount due in accordance with store policy.
  • Performed opening duties such as unlocking doors, turning on lights, setting up registers.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.

Receiving Manager

Walmart
Walterboro
07.1989 - 11.1989
  • Supervised receiving operations to ensure timely and accurate inventory management.
  • Trained team members on proper unloading and inspection procedures.
  • Coordinated with suppliers to schedule deliveries and resolve issues.
  • Maintained organized storage areas for efficient product retrieval.
  • Implemented safety protocols during receiving processes to minimize risks.
  • Utilized inventory management systems to track incoming shipments accurately.
  • Assisted in developing workflows for improved receiving efficiency.
  • Communicated with store management regarding inventory discrepancies and stock levels.
  • Inspected incoming products for damages or defects before accepting them into inventory.
  • Tracked discrepancies between invoices and packing slips upon arrival of goods.
  • Received and staged incoming inventory for movement to storage or sales floor.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Verified items received against purchase orders to ensure accuracy of delivery quantities.
  • Managed and organized the receiving of all incoming shipments.
  • Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
  • Ensured accuracy in recording product information into inventory system.
  • Trained and supervised warehouse team, setting schedules and delegating daily tasks.
  • Established relationships with carriers to ensure timely deliveries at competitive rates.
  • Collected merchandise returns from sales floor, checked price tags, and hung on racks.
  • Coordinated with vendors regarding shipping schedules and delivery expectations.
  • Developed new strategies to increase efficiency in the receiving process while reducing cost.
  • Communicated with suppliers regarding product availability, costs, quality issues .
  • Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
  • Performed daily cycle counts to assess inventory levels for accuracy purposes.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Prepared detailed reports on all shipments received including quantity, condition, weight .
  • Conducted regular staff meetings to discuss procedures, performance, and goals.
  • Provided support throughout the entire supply chain process from purchasing through distribution.
  • Monitored stock levels and initiated reorder processes when necessary.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Created and enforced policies and procedures for entire logistics team.
  • Consistently met company and department objectives within budget and time constraints.
  • Prepared inventory for shipment by attaching tags and labels.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Identified opportunities to reduce cost and improve productivity.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Established transportation cost standards and economical shipping practices.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.

Education

Summerville Adult Education
Summerville , SC

Hilliard High
Hilliard, FL

Skills

  • Forklift operation
  • Inventory management
  • Equipment inspection
  • Shipping coordination
  • Customer service
  • Safety compliance
  • Time management
  • Effective communication
  • Attention to detail
  • Storage area management
  • Order picking
  • Freight handling
  • Loading efficiency
  • Vehicle loading
  • Hospitality and accommodation

Timeline

Loader and Unloader

Margo garden products
05.2025 - Current

Dump Truck Driver

AJ Johns Inc
01.2022 - 05.2025

Family healthcare provider

Nora Carlson
04.2014 - 08.2021

Jacksonville city bus driver.

JTA
02.2014 - 09.2015

School Bus Driver

Laidlaw / first student
01.2007 - 07.2014

Off road dump truck driver

AJ Johns Inc
04.2006 - 11.2006

School Bus Driver

Nassau County School
02.2006 - 04.2006

Overnight Cashier

Walgreens
04.2005 - 12.2005

School Bus Driver

Colleton County School District
01.2002 - 02.2006

Daycare Assistant

Mrs Maxine Daycare
06.2001 - 12.2001

GMHBC Manager / customer service representative

Bi-Lo Grocery Store
07.1999 - 06.2000

Overnight Cashier

Winn Dixie
01.1999 - 06.1999

Receiving Manager

Walmart
07.1989 - 11.1989

Summerville Adult Education

Hilliard High
Theresa Johnson