Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Marcoux

Talking Rock

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Energetic Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Barista

Starbucks
Canton
11.2016 - Current
  • Prepared high-quality beverages using espresso machines and other equipment.
  • Maintained cleanliness and organization of the work area and equipment.
  • Provided excellent customer service by greeting and assisting customers promptly.

Education

Associate of Science - Practical Nursing

Housatonic Community College
Bridgeport, CT
09.2006 - 05.2008

Branford Hall
Branford, CT
06.2004 - 06.2005

Some College (No Degree) - English

Northeastern University
Boston, MA

Skills

  • Beverage crafting
  • Health standards
  • Customer engagement
  • Point of sale
  • Order accuracy
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Attention to detail
  • Training staff
  • POS system operation
  • Espresso machine operations
  • Speedy and efficient
  • Ingredient restocking
  • Excellent math skills
  • Opening and closing duties
  • Food running
  • New hire training
  • Exceptional customer service
  • Friendly and outgoing
  • Verbal and written communication
  • Positive and professional
  • Adaptive and creative
  • Beverage preparation
  • Sandwich preparation
  • Coffee expertise

Timeline

Barista

Starbucks
11.2016 - Current

Associate of Science - Practical Nursing

Housatonic Community College
09.2006 - 05.2008

Branford Hall
06.2004 - 06.2005

Some College (No Degree) - English

Northeastern University
Theresa Marcoux