Samuel Urbanski
Sandy Springs
Summary
My name is Samuel Urbanski, and I have five years of customer service experience in fast-paced, high-demand environments. Throughout my career, I’ve consistently worked directly with the public—over the phone, in person, and even on the road while completing deliveries. These roles have strengthened my ability to stay composed under pressure, communicate clearly, and help customers reach the solutions or services they need. I’m confident in my ability to adapt quickly, multitask, and provide reliable, friendly support in any customer-facing situation.
Overview
3
3
years of professional experience
Work History
Crew Member
Jimmy John’s
Sandy Springs, GA
01.2024 - 01.2025
- Managed food preparation, cashier transactions, and store upkeep with accuracy and efficiency
- Balanced multiple tasks in a fast-paced setting while maintaining attention to detail
- Collaborated with team members to ensure smooth operations and consistent customer satisfaction
- Operated with the managers to help dollar cost average on spending with products each month which helped save money
- Grade A 100% on quality in overall cleanliness of the workspace environment consistently
- Operated the phone to take huge orders and organized them to match the customers needs
- Delivered orders for large tips in quick succession when the other drivers were overwhelmed.
Crew Member
Hardee’s
Sandy Springs, GA
01.2023 - 01.2024
- Delivered fast and accurate service during peak hours while keeping errors to a minimum
- Supported kitchen prep and maintained organized workstations
- Handled customer payments with precision and reliability
- Maintained an grade A 100% on the overall cleanliness and quality of food and working space areas for production.
- Handled people efficiently on the drive through, and always made it my incentive to be polite while helping them along the process.
Sandwich Artist
Subway
Sandy Springs, GA
01.2023 - 01.2024
- Prepared and assembled food orders with speed and accuracy in a high-volume environment
- Maintained strict food safety and cleanliness standards which maintained a grade A 100% Rating.
- Assisted customers with requests, resolving issues quickly and professionally
- Handled the cash register flow management and proper pay check distribution.
- Handled early morning and late night food prep
- Would work early/late hours to open the store and close
- Ran the store by myself and still managed everything such as opening, closing, and customer service
Server
Burger Bar
Sandy Springs, GA
01.2022 - 01.2023
- Provided attentive customer service in a busy dining setting
- Processed payments accurately and handled cash responsibly at the register
- Assisted team during high-traffic hours by staying organized and dependable
- Acted as a reliable server for multiple tables at once and focused on fulfilling customers requests attentively
- Opened and closed the business early and late hours of the day
Education
High School Diploma - undefined
North Springs High School
Sandy Springs, GA01.2025
Skills
- Strong attention to detail & organizational skills
- Reliability & consistent work ethic
- Quick learner, adaptable in fast-paced environments
- Team collaboration & clear communication
- Customer service & client-facing experience
- Accuracy in handling transactions and information
- Familiarity with financial markets
Timeline
Crew Member
Jimmy John’s
01.2024 - 01.2025
Crew Member
Hardee’s
01.2023 - 01.2024
Sandwich Artist
Subway
01.2023 - 01.2024
Server
Burger Bar
01.2022 - 01.2023
High School Diploma - undefined
North Springs High School