Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
INDEPENDENT CONTRACTOR
SAJO EXPRESS
03.2025 - Current
Managed logistics operations to ensure timely deliveries and customer satisfaction.
Coordinated with vendors and clients to optimize supply chain efficiency.
Oversaw compliance with safety regulations and operational standards.
Streamlined inventory management processes, reducing waste and improving accuracy.
Driver
Uber
05.2019 - Current
Implemented process improvements to streamline ride scheduling and response times.
Managed driver-partner relationships to enhance satisfaction and retention.
Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Provided safe transportation for passengers, adhering to traffic laws and regulations.
SALES ASSOCIATE
BALLERS SPOT
10.2023 - 03.2025
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.