Thomas Caggiano
Savannah
Summary
Results-driven Process Line Supervisor with a strong focus on quality assurance, workflow management, and staff training. Expertise in coordinating operations and managing RFQs to enhance client satisfaction.
Overview
16
16
years of professional experience
Work History
Quoting/Process Line Supervisor
Precision Protective Coatings Inc.
Garden City
01.2023 - Current
- Supervise daily operations of coating processes and quality control measures.
- Trained new employees on safety protocols and operational procedures.
- Coordinate workflow to ensure the timely completion of work orders.
- Identifies the needs of customers promptly and efficiently.
- Processing RFQs for current and future customers.
- Preparing sales report daily and set goals for month.
Tax Preparer/Operations Specialist
HR Block
Savannah
10.2021 - 10.2024
- Prepared individual and business tax returns using H&R Block software.
- Reviewed client documents for accuracy prior to submission.
- Advised clients on tax-saving strategies and applicable deductions.
- Organized client files while maintaining confidentiality of personal information.
- Assisted with seasonal tax office openings and closures, ensuring adherence to brand standards.
- Performed basic setup and transfer of office technology and hardware.
- Delivered supplies and materials between various tax offices efficiently.
- Executed minor maintenance tasks, including replacing light bulbs and repairing broken items.
AR/AP Clerk
Norma Precision
Savannah
04.2022 - 08.2022
- Processed vendor invoices and expense reports for timely payments.
- Managed customer accounts, ensuring accurate billing and payments.
- Reconciled accounts payable and receivable records monthly.
- Collaborated with vendors to resolve discrepancies and payment issues.
- Used accounting software to enter and post accounts receivable documents.
- Monitored customer account details for payment activity.
- Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
- Performed daily bank reconciliations of all cash accounts.
Process Line Operator
Precision Protective Coatings Inc.
Garden City
07.2010 - 07.2021
- Monitored production processes to ensure quality and consistency standards.
- Collaborated with team members to maintain efficient workflow in production area.
- Assisted in training new operators on equipment and safety procedures.
- Coordinated with supervisors to resolve issues and improve production efficiency.
- Maintained a clean and safe work environment by following all safety protocols.
Education
Associate of Applied Science - Accounting
Savannah Technical College
Savannah, GA08-2020
Skills
- Quality assurance
- Workflow management
- Staff training
- Process oversight
- RFQ management
- Client relationship management
Timeline
Quoting/Process Line Supervisor
Precision Protective Coatings Inc.
01.2023 - Current
AR/AP Clerk
Norma Precision
04.2022 - 08.2022
Tax Preparer/Operations Specialist
HR Block
10.2021 - 10.2024
Process Line Operator
Precision Protective Coatings Inc.
07.2010 - 07.2021
Associate of Applied Science - Accounting
Savannah Technical College