Thomas Inglis
Ellijay,MI
Summary
I just moved to the Ellijay Ga. to be near my family and the grandchildren. I am retired from the steam engineering line of work.
Overview
37
37
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
04.2025 - 10.2025
- Assisted customers in selecting home improvement products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and product features to provide accurate information.
- Operated cash register efficiently, processing transactions and managing customer payments.
- Collaborated with team members to restock shelves, ensuring product availability and organization.
- Engaged with customers to address inquiries and resolve issues promptly, fostering positive relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided exceptional customer service, assisting customers with product selection and inquiries.
- Collaborated with team members to ensure efficient merchandising and product displays.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
Maintenance Helper 1
Hilo Medical Center
02.2018 - 12.2023
- Conducted routine inspections of facility equipment and systems to ensure optimal functionality.
- Assisted in maintaining cleanliness and safety standards across hospital premises.
- Collaborated with maintenance team to troubleshoot and resolve mechanical issues promptly.
- Operated hand tools and power equipment effectively for repairs and maintenance tasks.
- Implemented preventive maintenance schedules to enhance equipment reliability and longevity.
- Trained new staff on safety protocols and proper use of maintenance tools and techniques.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Identified areas for improvement within the maintenance department, proactively suggesting innovative solutions.
- Received and interpreted work orders to determine needed parts, equipment and services for maintenance and repair work.
- Implemented best practices for equipment care, contributing to longevity and performance reliability.
- Trained new hires on proper procedures and safety protocols within maintenance operations.
- Assisted in routine maintenance tasks to ensure facility functionality and safety.
Control Room Operator
San Antonio Regional Hospital
01.2007 - 02.2017
- Monitored patient vital signs and alarms to ensure timely response to emergencies.
- Operated communication systems for effective coordination with medical staff and departments.
- Assisted in training new operators on control room protocols and emergency procedures.
- Implemented process improvements to enhance workflow efficiency within the control room team.
- Developed standard operating procedures to streamline operations and improve response times in emergencies.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Increased plant performance by continually refining operating procedures based on real-time data analysis.
- Operated control room systems for effective communication across departments.
- Monitored real-time data to ensure operational efficiency and safety compliance.
- Responded to emergency situations, coordinating actions with medical teams swiftly.
- Oversaw equipment functionality, performing routine checks and troubleshooting issues.
- Developed training materials for new operators, enhancing onboarding processes significantly.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
Control Room Operator
Smurfit Stone Container
10.1988 - 10.2007
- Analyzed data from monitoring systems to support decision-making during critical situations.
- Collaborated with multidisciplinary teams to optimize patient care delivery and safety measures.
- Led initiatives for equipment upgrades, ensuring compliance with healthcare regulations and standards.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Inspected plant activities on screens and computers to identify and troubleshoot issues.
- Operated control panels to regulate turbine load and maintain proper steam temperature and pressure.
- Developed, reviewed and revised plant safety and operating procedures for personnel and contractors.
- Conducted regular reviews of operating procedures to ensure compliance with evolving regulatory requirements and industry standards.
- Initiated pump and delivery schedule changes, monitored tank inventories, meter counts, line pressures and temperatures for maximum equipment capacity.
- Monitored real-time data to ensure operational efficiency and safety compliance.
- Operated control room systems for effective communication across departments.
- Responded to emergency situations, coordinating actions with medical teams swiftly.
- Oversaw equipment functionality, performing routine checks and troubleshooting issues.
- Implemented process improvements that streamlined workflow efficiencies in control operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
Education
No Degree - Steam Engineering
Peterson's School of Steam Engineering
Boston, MA01-1975
High School Diploma -
Blue Hills Regional Technical High School
Canton Ma06-1973
Skills
- Customer service
- Teamwork and collaboration
- Listening skills
- Problem-solving
- Excellent people skills
- Relationship building
- Exceptional customer service
- Store opening and closing
Timeline
Sales Associate
Lowes Home Improvment
04.2025 - 10.2025
Maintenance Helper 1
Hilo Medical Center
02.2018 - 12.2023
Control Room Operator
San Antonio Regional Hospital
01.2007 - 02.2017
Control Room Operator
Smurfit Stone Container
10.1988 - 10.2007
No Degree - Steam Engineering
Peterson's School of Steam Engineering
High School Diploma -
Blue Hills Regional Technical High School