Thomas Moore
Decatur
Summary
Dynamic Store Manager at InMotion Entertainment with a proven track record in enhancing customer satisfaction through effective problem-solving and team leadership. Skilled in training and mentoring staff, I successfully improved sales techniques, resulting in notable increases in customer loyalty. Adept at multitasking and maintaining efficient store operations in a fast-paced environment.
Overview
19
19
years of professional experience
Work History
Store Manager
InMotion Entertainment
05.2006 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
East Laurens
East Dublin, GASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Team building and leadership
Timeline
Store Manager
InMotion Entertainment
05.2006 - Current
High School Diploma -
East Laurens
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