Thomas Timmons
Jasper
Summary
Accomplished entrepreneur with a proven track record at Nicoletta’s and Hilltop Deli and Pizza, showcasing expertise in strategic planning and customer relations. Excelled in fostering team collaboration and driving financial growth through innovative cost reduction strategies. Demonstrates exceptional leadership and supply chain optimization skills, significantly enhancing customer satisfaction and business efficiency.
Overview
2013
2013
years of professional experience
Work History
Owner
Nicoletta’s
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Owner
Hilltop Deli and Pizza
01.1997 - 01.2013
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Business
Rockland Community College
Suffern, NYSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Strategic planning
- Cost reduction
- Supply chain optimization
- Attention to detail
- Customer service
- Decision-making
- Teamwork and collaboration
- Effective leader
Timeline
Owner
Hilltop Deli and Pizza
01.1997 - 01.2013
Owner
Nicoletta’s
Business
Rockland Community College
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