Thomas Williamson
Vidalia
Summary
Network engineering professional with proven ability to enhance system performance and ensure network reliability. Known for effective problem-solving strategies and proactive system maintenance. Emphasizes team collaboration and adaptability to meet evolving technical needs, leveraging deep knowledge in network architecture and security protocols.
Forward-thinking Network Engineer specializes in adapting business networks to emerging work realities. Provides secure connectivity for dispersed and cloud-based workforces through careful implementation of VPNs and user management tools. Builds large-scale, flexible networks designed to adapt to changing global business realities.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
Work History
Network Engineer
Emanuel County Schools
Swainsboro, GA
07.2015 - Current
- Designed and implemented network infrastructure to support educational technology initiatives.
- Configured and maintained routers, switches, and firewalls for optimal performance and security.
- Troubleshot network connectivity issues to ensure uninterrupted access for students and staff.
- Collaborated with staff to find and create solutions to meet the educational technology needs at school and district levels
- Conducted regular network assessments to identify vulnerabilities and implement necessary upgrades.
- Troubleshot complex multi-vendor network service provider issues.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
- Created VPN infrastructure and allowed for secure remote connections.
- Maintained company servers, computers, printers, cables and other equipment.
- Designed and maintained virtual infrastructure using VMware and Hyper-V technologies.
- Implemented virtualization solutions to optimize server utilization and reduce operational costs.
Network Engineer
Brain Child Network Soultions
Vidalia, GA
07.2014 - 07.2015
- Collaborated with IT team to develop disaster recovery plans and backup solutions for critical systems.
- Provided training sessions to staff on best practices for network usage and security protocols.
- Led efforts to standardize documentation processes for network configurations and procedures.
- Evaluated emerging technologies to recommend enhancements that align with educational goals.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Designed and deployed scalable network infrastructure for increased efficiency and reliability.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
- Troubleshot network connectivity issues to ensure uninterrupted access for students and staff.
- Maintained company servers, computers, printers, cables and other equipment.
Network Engineer
Systems and Solution Inc
Evans, GA
02.2007 - 07.2014
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Evaluated emerging networking technologies to identify infrastructure improvement opportunities.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
- Assisted with implementation and support of network monitoring tools.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Designed resilient networks to withstand unexpected events and expedite recovery.
- Implemented WAN and LAN designs in multi-datacenter configurations.
- Led team development and assisted in project management coordination.
- Collaborated with IT team to develop disaster recovery plans and backup solutions for critical systems.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Maintained company servers, computers, printers, cables and other equipment.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
Systems Engineer
Tabor Computer Solutions
Vidalia, GA
11.2005 - 02.2007
- Analyzed system performance metrics to identify areas for improvement and optimization.
- Completed software updates and assessed security patches for optimized computer use.
- Evaluated new tools and technologies for possible integration into existing infrastructure environments.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Planned and implemented upgrades to system hardware and software.
- Researched and recommended new technologies and strategies for improving system performance.
- Maintained company servers, computers, printers, cables and other equipment.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
Systems Engineer
Sterling Micro Computer Center
Vidalia, GA
08.1998 - 11.2005
- Installed and configured computer hardware and software for optimal performance.
- Diagnosed and resolved technical issues, enhancing system reliability.
- Conducted routine maintenance on computer systems to prevent downtime.
- Implemented best practices for data backup and recovery procedures.
- Mentored junior technicians, fostering skill development and knowledge sharing.
- Linked computers to network and peripheral equipment.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
- Set up and maintained user accounts and client access.
- Recovered critical information from data back ups to restore functionality.
- Maintained office PCs, networks and mobile devices.
- Restored data on computers and office machines.
- Assisted customers with technical support inquiries.
Education
Bachelor of Science - Information Technology Management
Western Governors University
Salt Lake City, UT07-2026
Skills
- Network configuration
- LAN switching technologies
- Layer-2/3 protocols
- IP addressing and subnetting
- Server management
- Network administration
- Disaster recovery
- Hardware configuration
- Software-defined networking
- Infrastructure monitoring
- Virtualization expertise
- Operating systems
- Troubleshooting
- Technology support
Timeline
Network Engineer
Emanuel County Schools
07.2015 - Current
Network Engineer
Brain Child Network Soultions
07.2014 - 07.2015
Network Engineer
Systems and Solution Inc
02.2007 - 07.2014
Systems Engineer
Tabor Computer Solutions
11.2005 - 02.2007
Systems Engineer
Sterling Micro Computer Center
08.1998 - 11.2005
Bachelor of Science - Information Technology Management
Western Governors University