Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

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Smyrna

Summary

Experienced professional with a strong background in learning and development, capable of driving team performance and fostering growth. Adept at creating engaging training programs, conducting impactful learning sessions, and utilizing innovative educational tools. Renowned for exceptional collaboration, adaptability, and a proven track record of delivering significant results. Proficient in curriculum development, instructional design, and effective communication techniques.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Learning Ambassador

Amazon Fulfillment Center
09.2020 - Current
  • Sort Process Guide
  • Assist Area Managers with organizing and supervision of daily activities such as processing incoming and outgoing packages.
  • Promoted a positive learning environment by establishing clear expectations and fostering strong communication with Amazon associates
  • Troubleshoot and resolve problems that an AA/associate encounters with inventory; including printing ASIN labels, damage out products and adding expiration dates to food, beauty, and health products.
  • Specializes in Loss Prevention and Inventory Control, Locate all missing products within the inventory system and log this on a daily report using a Microsoft Excel KIPS spreadsheet.
  • Maximized performance by monitoring daily activities and mentoring team members.

Order Selector

united distributions inc.
11.2022 - 01.2024
  • Completed 70-80 pallet orders daily, by utilizing handheld scanners to verify products and order quantities.
  • Maitained accurate inventory records by reporting any shortages and discrepancies to management, achieving an 80-90% reduction in delay times.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Maintain clean and organized working spaces by handling all materials in accordance with company policies and procedures, ensuring safe working conditions.
  • Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.

Clerk/Receptionist

Sunbelt supply co.
01.2020 - 09.2020
  • Maintaining accurate and organized records of documents, reports, and other paperwork.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Education

Bachelor of Science - General Studies

Northwestern State University
Natchitoches, LA
12.2020

Skills

  • Adaptive learning
  • Team leadership
  • Time management
  • Complex Problem-solving
  • Staff training and development
  • Documentation and reporting
  • Administrative support
  • Data entry management
  • Forklift operation
  • Order fulfillment

Certification

Pallet Jack Certification

Timeline

Order Selector

united distributions inc.
11.2022 - 01.2024

Learning Ambassador

Amazon Fulfillment Center
09.2020 - Current

Clerk/Receptionist

Sunbelt supply co.
01.2020 - 09.2020

Bachelor of Science - General Studies

Northwestern State University
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