Tiamesha Beasley
Atlanta,GA
Summary
Dynamic Assistant with a proven track record. Enhancing client satisfaction and reducing case backlogs through meticulous legal research and effective communication. Skilled in administrative support and team leadership, adept at multitasking and fostering positive client relationships. Achieved significant improvements in efficiency and client service quality.
Overview
12
12
years of professional experience
Work History
Paralegal Assistant
Durham Law Group
01.2020 - 02.2022
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Strengthened attorney-client relationships through timely follow-ups on inquiries and concerns.
- Conferred with clients and other involved parties to gather and track case information.
- Coordinated with external adjusters and experts to obtain accurate assessments for specialized claims.
- Expedited insurance claims processing by verifying coverage details accurately before submitting forms to insurers.
- Assisted patients with insurance claims, minimizing out-of-pocket expenses and maximizing coverage benefits.
- Maintained accuracy of records by verifying accuracy of data in records.
Chiropractic Administrative Assistant
Main Street Chiropractor Clinic
06.2010 - 12.2015
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Developed strong rapport with patients through attentive listening skills and empathetic interactions during their visits.
- Increased patient retention through timely follow-up on appointment reminders and inquiries.
- Managed inventory levels for clinic supplies, ensuring proper stock levels were maintained at all times for optimal clinic functioning.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
High School Diploma -
Westlake High School
Atlanta, GA05-2006
Skills
- Client communication
- Reception management
- Medical records coordination
- Administrative support
- Paralegal support
- Medical billing
- Multitasking and organization
- Team leadership
- Office administration
- Patient scheduling
Timeline
Paralegal Assistant
Durham Law Group
01.2020 - 02.2022
Chiropractic Administrative Assistant
Main Street Chiropractor Clinic
06.2010 - 12.2015
High School Diploma -
Westlake High School
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