TIARA SHROPSHIRE
Atlanta
Summary
Results-oriented operations professional with leadership experience at FedEx. Led teams to enhance productivity and train employees in high-volume warehouse settings. Achieved safety compliance and high scanning productivity as an Ops Supervisor. Proficient in TMS and USSC systems, ensuring optimal workflow and package processing accuracy.
Overview
6
6
years of professional experience
Work History
Ops Supervisor
FedEx
Ellenwood
10.2025 - Current
- Supervise daily operations to ensure efficiency, accuracy, and timely package movement
- Lead and support team members during high-volume operational shifts warehouse
- Achieved the highest scanning productivity performance since becoming an Ops Supervisor
- Utilize Trailer Management System (TMS) and USSC systems to support operational workflow and trailer coordination
- Maintain compliance with FedEx operational procedures and workplace safety standards
- Assist with resolving operational challenges while supporting productivity and service goals
- Recognized as Ops Manager of the Month for outstanding leadership and operational performance
Trainer
FedEx
Ellenwood
05.2025 - 10.2025
- Trained and mentored new team members on package handling procedures, scanning accuracy, and safety compliance
- Assisted management with onboarding and employee development initiatives
- Helped improve team productivity, workflow efficiency, and operational consistency
- Served as a resource for employee guidance and operational support
Package Handler
FedEx
Ellenwood
04.2024 - 05.2025
- Scanned, sorted, and processed packages in a fast-paced warehouse environment
- Maintained productivity and accuracy standards during high-volume operations
- Safely handled oversized and irregular packages following FedEx safety procedures
- Supported efficient package movement and timely distribution operations
Warehouse Worker
IFCO
McDonough
02.2022 - 04.2024
- Supported warehouse operations through inventory movement, sorting, and workflow coordination
- Operated pallet jacks and conveyor systems safely and efficiently
- Maintained clean and organized work areas to support operational safety and productivity
Manager
Colgate
Lithia Spring
11.2020 - 03.2022
- Set key performance indicators, conduct performance reviews, and motivate staff to meet targets.
- Managed inventory, supervised staff, ensured strict health and safety compliance, and optimized supply chain efficiency.
- Set key performance indicators, conducted performance reviews, and motivated staff to meet targets.
- Developed and maintained metrics/KPIs, reports, and process documentation to support operational effectiveness.
Education
GED -
Turner Job Corps
Skills
- Strong leadership and employee development skills Reliable, punctual, and results-oriented Excellent communication and problem-solving abilities Safety-focused with strong operational awareness Adaptable and effective in fast-paced environments Strong understanding of warehouse workflow and package operations Skilled in TMS, USSC, and warehouse scanning systems
- Operational leadership
- Workforce planning
- Performance management
LEADERSHIP QUALIFICATIONS
Operations Supervision | Employee Training & Development | Team Leadership | Warehouse & Distribution Operations | Productivity & Workflow Management | Shipping & Receiving | Package Handling & Processing | Trailer Management System (TMS) | USSC Operations | Scanning Productivity Performance | Safety & Compliance Standards | Problem Solving & Decision Making | Team Communication & Support | Fast-Paced Operational Environments
KEY ACHIEVEMENTS
- Promoted from Package Handler to Trainer and Ops Supervisor within FedEx
- Recognized as Ops Manager of the Month for leadership and operational performance
- Achieved the highest scanning productivity performance as an Ops Supervisor
- Successfully trained and supported new employees in high-volume operational environments
Timeline
Ops Supervisor
FedEx
10.2025 - Current
Trainer
FedEx
05.2025 - 10.2025
Package Handler
FedEx
04.2024 - 05.2025
Warehouse Worker
IFCO
02.2022 - 04.2024
Manager
Colgate
11.2020 - 03.2022
GED -
Turner Job Corps