Tiara TOWNS
LaGrange
Summary
An expert leader promotes a record of leading successful marketing operations and in other areas. Creative and resourceful with high emotional intelligence. Oversees and contributes to highly effective campaigns, monitors performance, and collaborates with teams to drive growth. Meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and a proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Admissions Counselor/Recruiter
West Georgia Technical College
LaGrange, GA
02.2024 - Current
- Coordinated campus visits for prospective students and their families, showcasing the institution's facilities, programs, and resources.
- Increased enrollment rates by organizing and participating in college fairs, open houses, and information sessions.
- Enhanced applicant experience by providing personalized guidance and support throughout the admissions process.
- Delivered engaging presentations about the college/university at various off-campus events such as high school visits or conferences.
- Provided exceptional customer service by responding promptly to inquiries from prospective students via phone, email, or social media channels.
- Conducted thorough evaluations of applicant transcripts, test scores, essays, and letters of recommendation to determine eligibility for admission.
Marketing Manager
Aramark
Columbus, GA
06.2023 - 12.2023
- Expanded social media reach using influencer partnerships on various platforms.
- Created innovative marketing solutions collaborating with colleagues and senior executives.
- Refocused on new goals, changing priorities and competing demands to meet deadlines and client expectations.
- Implemented persuasive and engaging copy for diverse marketing campaigns.
- Diversified digital approaches with social media platforms, newsletters and organically-grown marketing channels.
- Managed daily operations, incoming requests and long-term planning through continual team and client communication.
Guest Service Representative
Great Wolf Lodge
LaGrange, GA
06.2022 - 06.2023
- Handled guest check-ins and reservations, verifying details and processing account charges.
- Built customer loyalty with swift and personable attention to special requests.
- Maintained thorough knowledge of hotel services, amenities, room locations and rates and local attractions.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
Legal Affairs Intern
Columbus State University
Columbus, GA
09.2021 - 05.2023
- Planned or conducted market or public opinion research to test products or determine potential for product success.
- Posted and updated social media and website content.
- Assisted with planning and execution of private, company and client events.
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Prepared or delivered speeches to further public relations objectives.
Communications Intern
WRBL-TV
Columbus, GA
01.2022 - 06.2022
- Created original content for blog posts and website articles.
- Supported social media accounts by writing and posting content.
- Brainstormed topics with subject matter experts that aligned with media interests.
- Maintained professionality and efficiency while working closely with leadership.
- Conferred with other managers to identify trends or key group interests or concerns.
- Responded to requests for information from media or designated spokesperson or information source.
Education
(B.A.) - Communications
Columbus State University
Columbus05.2023
MBA - Human Resources Management
Troy University
Troy, AL05-2027
Skills
- Microsoft Dynamics
- Customer Acquisition
- Digital Marketing
- Social Media Marketing
- Google Analytics
- Strategic Planning
- Research and Development
- Media Communications
- Industry Knowledge
- Problem Solving
- Speech Writing
- Records management
- Corrective action planning
- Compliance
- Staff management
- Recruitment
- Employee relations
- Microsoft office proficiency
Timeline
Admissions Counselor/Recruiter
West Georgia Technical College
02.2024 - Current
Marketing Manager
Aramark
06.2023 - 12.2023
Guest Service Representative
Great Wolf Lodge
06.2022 - 06.2023
Communications Intern
WRBL-TV
01.2022 - 06.2022
Legal Affairs Intern
Columbus State University
09.2021 - 05.2023
(B.A.) - Communications
Columbus State University
MBA - Human Resources Management
Troy University