Summary
Overview
Work History
Education
Skills
Timeline
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Tichina Searcy

Riverdale

Summary

Dynamic professional with a proven track record at Walmart as a Digital Personal Shopper, excelling in customer service and online order processing. Recognized for maintaining high order accuracy and fostering customer satisfaction. Strong attention to detail and effective communication skills drive successful team collaboration and enhance operational efficiency.

Overview

1
1
year of professional experience

Work History

Digital Personal Shopper

Walmart
Riverdale, GA
09.2022 - 2023

•Fulfilled online customer orders by accurately selecting and preparing items for pickup and delivery.

•Communicated with customers regarding substitutions, product availability, and order updates.

•Maintained high order accuracy while working in a fast-paced environment.

•Assisted customers with questions and ensured satisfaction with online purchases.

•Collaborated with team members to complete orders efficiently and meet daily goals.

Food Service Supervisor

Trinity Food Services Group
Jonesboro, GA
03.2021 - 01.2022

•Supervised kitchen staff in a high-volume environment to ensure efficient food preparation and service.

•Trained new employees on safety procedures, food preparation, and operational standards.

•Maintained compliance with health and sanitation regulations.

•Monitored inventory levels and helped reduce food waste through improved processes.

•Coordinated team tasks to maintain productivity and quality standards.

Warehouse Associate

Duracell Warehouse
Fairburn, GA
12.2020 - 02.2021

•Picked, packed, and prepared orders for shipment with strong attention to detail.

•Maintained organized inventory and followed safety procedures.

•Assisted team members to meet daily production and shipping goals.

•Operated equipment and handled materials safely according to company guidelines.

Education

High School Diploma - Culinary Art

Shreveport Job Corp Opportunity
Shreveport, LA
04.2016

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Online order processing
  • Prioritizing orders
  • Upbeat and outgoing attitude
  • Verifying order accuracy
  • Payment processing
  • Delivery management
  • Verbal and written communication
  • Deadline driven
  • Strong interpersonal skills
  • Online ordering
  • Shopping management
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication
  • Multitasking
  • Organizational skills
  • Team building
  • Cash handling
  • Conflict resolution
  • Food safety and sanitation
  • Active listening
  • Task prioritization
  • Interpersonal communication
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Customer satisfaction
  • Self motivation
  • Interpersonal skills
  • Goal setting
  • Professionalism
  • Time management abilities
  • Problem-solving aptitude

Timeline

Digital Personal Shopper

Walmart
09.2022 - 2023

Food Service Supervisor

Trinity Food Services Group
03.2021 - 01.2022

Warehouse Associate

Duracell Warehouse
12.2020 - 02.2021

High School Diploma - Culinary Art

Shreveport Job Corp Opportunity
Tichina Searcy