Tieshia Thomas
Lithonia
Summary
Expert multi functional professional with strong background in management, exceptional organizational skills, and attention to detail required to effectively oversee any industry office needs. Directs, motivates, and trains staff to meet rounding and special project requirements with skills and efficiency. Driven to continuously improve and streamline operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Wong Ding Doodle
Stone Mountain, GA
08.2025 - Current
- Coordinated inventory management processes, minimizing waste while maintaining stock levels.
- Led regular team meetings to foster communication and address service improvement strategies.
- Enhanced guest experiences by resolving complaints promptly and effectively implementing feedback.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Merchandiser
Target
Atlanta, GA
04.2022 - 05.2025
- Led initiatives to streamline visual merchandising displays, resulting in enhanced customer shopping experiences.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Office Manager
Diamonds and Pearls Cleaning. LLC
Conyers, GA
09.2016 - 03.2021
- Completed advanced clerical tasks, including account reconciliation and document management.
- Improved employee performance by coordinating workflow and implementing performance incentives.
- Protected organizational information with effective safety and security procedures for digital and physical files.
Secretary
The Brighter Futures Learning Center
Decatur, GA
05.2013 - 06.2016
- Maintainers calendars, updated staff schedules, and booked travel plans.
- Completed accurate payroll by carefully tracking and verifying time in Software.
- Managed multi-line telephone system to answer questions, route calls, and take messages.
Patient Care Technician
Atlanta Medical Center Downtown
Atlanta, GA
02.2009 - 05.2013
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
Education
M.A. - undefined
American Professional Institute
Decatur, GAHigh school diploma - undefined
Ellenwood Academy
Decatur, GA05.2008
Skills
- HIPAA
- Performance optimization
- Payroll
- Supply management
- Administrative experience
- Patient interaction
- Business development
- Financial accounting
- Data entry
- Schedule management
- Front desk
- Customer service
- Account Reconciliation
- Office management
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer
Timeline
Restaurant Manager
Wong Ding Doodle
08.2025 - Current
Merchandiser
Target
04.2022 - 05.2025
Office Manager
Diamonds and Pearls Cleaning. LLC
09.2016 - 03.2021
Secretary
The Brighter Futures Learning Center
05.2013 - 06.2016
Patient Care Technician
Atlanta Medical Center Downtown
02.2009 - 05.2013
M.A. - undefined
American Professional Institute
High school diploma - undefined
Ellenwood Academy