Tiffani Mitchell
Lilburn
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Sales leader with proven ability to drive revenue growth and enhance team performance. Expertise in sales strategy, client relationship management, and market analysis. Strong focus on teamwork, adaptability, and achieving results. Known for leadership, communication, and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Sales
BGSF
09.2024 - Current
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction
- Managed day-to-day operations of a large staff in multiple departments
- Created policies and procedures for improved workflow processes
- Maintained employee records in accordance with company policy and applicable legal requirements
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions
- Recruited new employees and built relationships, driving visibility
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Business Development Manager
Right Away Movers and More
11.2023 - 02.2024
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
Regional Property Manager
Ambling
07.2022 - 11.2023
- Conducted market research to evaluate current rental rates and identify potential opportunities for increased revenue
- Developed strategies to improve occupancy levels in assigned properties
- Created and implemented annual budget for each property in the region
- Conducted regular inspections of properties to ensure safety standards were met
- Resolved tenant disputes in a professional and courteous manner
- Prepared monthly financial reports detailing income, expenses, cash flow
- Organized special events such as open houses or informational seminars for potential renters
- Recruited, coached and guided top talent for on-site staff managerial positions
- Reviewed resumes, conducted phone screens, and managed candidate pipelines
- Developed job descriptions and postings to attract qualified applicants
- Conducted in-depth interviews with top candidates to assess skills and fit
- Identified best practices for recruiting process improvement
- Assisted in onboarding of new hires by providing orientation materials and training sessions
- Provided ongoing support throughout the entire recruitment life cycle processes
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications
Property Manager
Fogelman Management
04.2016 - 07.2022
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements
- Developed and implemented effective leasing strategies to maximize occupancy rates
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties
- Processed evictions when necessary in accordance with state laws and procedures
- Monitored market trends to ensure competitive pricing structures for units under management
- Advised owners on potential improvements or investments that could increase the value of their properties
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties
Education
Bachelor of Science - English Education
Kennesaw State University
Kennesaw, GA05.2005
Skills
- Process Improvement
- Leadership training
- Performance Analysis
- Business Forecasting
- Problem-solving
- Excellent Communication
- Staff hiring
- Management Team Building
- Customer Relations
- Sales training and leadership
- Revenue growth
- Deal closing
- Pipeline development
- Sales presentations
- Client relationship management
- Profitability optimization
- Trade show representation
- Sales strategy development
- Sales reporting
- Cold calling
- Client acquisition
- Social media marketing
- Strategic account development
- Business development and planning
Certification
Licensed GA REALTOR
Timeline
Director of Sales
BGSF
09.2024 - Current
Business Development Manager
Right Away Movers and More
11.2023 - 02.2024
Regional Property Manager
Ambling
07.2022 - 11.2023
Property Manager
Fogelman Management
04.2016 - 07.2022
Licensed GA REALTOR
Bachelor of Science - English Education
Kennesaw State University
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