Tiffany Harris
Douglasville
Summary
Dedicated Certified Medical Assistant with expertise in HIPAA compliance, patient scheduling, and specimen collection. Proven ability to enhance operational efficiency and improve patient satisfaction.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
Wellstar Heath System
Dallas, GA
02.2014 - 03.2025
- Administered patient care, including vital signs monitoring and health history documentation.
- Assisted healthcare providers in examinations, procedures, and patient education initiatives.
- Coordinated appointments and managed electronic health records for improved patient flow.
- Implemented streamlined processes to enhance operational efficiency within the medical team.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Administered patient care procedures, ensuring adherence to clinical protocols and best practices.
- Assisted in the coordination of patient appointments, optimizing scheduling efficiency for clinical team.
- Performed routine laboratory tests and prepared specimens for analysis, maintaining accuracy and compliance.
- Educated patients on treatment plans and preventive healthcare measures, fostering informed health decisions.
Certified Medical Assistant
Piedmont Urgent Care By Wellstreet
Douglasville, GA
01.2022 - 06.2024
- Streamlined patient intake procedures, reducing wait times and improving overall patient satisfaction scores.
- Collaborated with healthcare providers to implement process improvements, enhancing service delivery quality.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
Certified Medical Assistant
Piedmont Cancer Institute
Atlanta, GA
05.2010 - 02.2014
- Led quality improvement initiatives, resulting in enhanced patient satisfaction scores.
- Trained new staff on clinical protocols and administrative procedures to ensure compliance.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Education
Associate of Science -
South College
Marietta, GA09-2025
Certified Medical Assistant- NHA
ETI Career Institute
Atlanta, GA05-2005
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Electronic health records
- Medication administration
- Problem-solving
- Attention to detail
Timeline
Certified Medical Assistant
Piedmont Urgent Care By Wellstreet
01.2022 - 06.2024
Certified Medical Assistant
Wellstar Heath System
02.2014 - 03.2025
Certified Medical Assistant
Piedmont Cancer Institute
05.2010 - 02.2014
Associate of Science -
South College
Certified Medical Assistant- NHA
ETI Career Institute