Tiffany Hartley
Macon
Summary
Certified Professional Life Coach with background in assisting clients to identify and achieve personal goals. Skilled in active listening, empathy, conflict resolution, and motivational techniques. Demonstrated track record of success in facilitating change and growth for diverse clientele. Strengths lie in communication, problem-solving abilities, and developing personalized strategies for client advancement.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Professional Life Coach
Purpose Alignment Coaching
Macon
07.2025 - Current
- Facilitated transformational coaching sessions that empowered clients to achieve personal goals and enhance overall well-being.
- Developed customized action plans utilizing various coaching methodologies to align client objectives with personal values.
- Leveraged active listening and empathy to build strong client relationships, promoting trust and openness in coaching sessions.
- Analyzed client feedback and adjusted coaching techniques accordingly to ensure tailored support and improved outcomes.
- Reviewed relevant research related to topics discussed during sessions in order to stay up-to-date on best practices within the field of life coaching.
- Provided feedback to clients regarding progress made during each session.
- Conducted assessments of client's current situation and identified areas of improvement.
- Promoted an atmosphere of respect between coach and client during every interaction.
- Educated clients on the power of mindfulness practices such as meditation, yoga, or journaling, as tools for emotional healing.
- Advised clients on how to create healthy boundaries in relationships with others.
- Encouraged clients to take ownership of their decisions through active listening and questioning techniques.
- Created a safe, supportive environment for clients to share openly about their challenges and experiences.
- Maintained confidentiality at all times while adhering to ethical guidelines set forth by professional organizations like ICF.
- Facilitated group workshops to help participants learn new skills and strategies to improve their lives.
- Attended regular training events in order to stay abreast of new developments in the field.
- Utilized tests and activities to determine unique client skills and passions.
- Implemented structured feedback processes that enhanced client accountability and progress tracking during coaching engagements.
Owner
Faithful Servants Cleaning Service
Middle Georgia Area
05.2016 - 07.2025
- My own business cleaning for 10 different home owners and two different home builders.
- Developed customer relationships through effective communication, leading to increased client retention and satisfaction.
- Managed inventory and supply orders to maintain adequate levels, minimizing disruptions in cleaning operations.
- Utilized customer feedback to refine cleaning processes, enhancing service delivery and operational efficiency.
- Maintained relationships with existing clients by providing superior customer service.
Manager
Subway
Macon
01.2007 - 05.2016
- Meet all customer needs promptly and professionally.
- Offer fast, accurate and friendly service.
- Always exceptional customer service.
- Serv Safe certified.
- Excellent job at maintaining a low percentage on food cost, supplies, and labor.
- Making schedules, counting inventory, food orders, hiring, terminating, and daily and weekly paperwork.
- Manage 10+ employees.
- Excellent communication skills with employees and upper management.
Paraprofessional/Computer Lab Instructor
Bibb County B.O.E
Macon
08.2001 - 08.2005
- I educated students grades K-6th on various computer skills.
- Each grade level learned basic functions on the computer, as well as Microsoft Office.
- I also promoted reading and math development through different games on educational websites as well.
- For the hour each day that I did not have a class I worked in the office filling in for the secretary.
- I handled phone calls, faxing, making copies, filing paperwork and any other issues that would arise.
Home School Facilitator/Independent Contractor
Bibb County B.O.E.
Macon
01.2001 - 08.2001
- I worked with children in 1st and 3rd grade who needed extra help preparing for standardized testing in Reading and Math.
- I supplied one-on-one attention to each child.
- I developed professional relationships with parents, teachers and counselors.
- I held workshops for fun educational games for the children and demonstrated to parents how to help their children to excel.
Education
BBA - Entrepreneurship
Strayer University
Chamblee, GA 08.2023 - 02.2026
Master's Of Coaching And NLP - Master's of Coaching/Master's of NLP
WILD Success
02.2026 - 02.2026
Life Coaching - Fast Track Certification
WILD Success
01.2026 - 02.2026
NLP Practitioner Certification - Fast Track Neuroinguistic Programming
WILD Success
10.2025 - 11.2025
Coaching Foundations - Coaching Foundations
The Coaching Masters
07.2024 - 08.2024
Skills
- Microsoft Office
- Canva
- Resilience
- Adaptability
- Reliability
- Responsibility
- Interpersonal skills
- Managing a team
- Scheduling appointments
- Transformational coaching
- Client goal achievement
- Customized action plans
- Active listening
- Client relationship building
- Feedback analysis
- Accountability processes
- Professional development
- Communication strategies
- Conflict resolution
- Empathy in coaching
- Motivational skills
- Self-awareness
- Career development
- Conflict coaching
- Coaching techniques
- Coaching methodologies
- Mindfulness education
Accomplishments
- Horizon Award, 09/01/07
- Maintained a 3.7-3.8 GPA at Strayer University
Awards
Assistant Manager of the Year Award, 09/01/09
Timeline
Master's Of Coaching And NLP - Master's of Coaching/Master's of NLP
WILD Success
02.2026 - 02.2026
Life Coaching - Fast Track Certification
WILD Success
01.2026 - 02.2026
NLP Practitioner Certification - Fast Track Neuroinguistic Programming
WILD Success
10.2025 - 11.2025
Professional Life Coach
Purpose Alignment Coaching
07.2025 - Current
Coaching Foundations - Coaching Foundations
The Coaching Masters
07.2024 - 08.2024
BBA - Entrepreneurship
Strayer University
08.2023 - 02.2026
Owner
Faithful Servants Cleaning Service
05.2016 - 07.2025
Manager
Subway
01.2007 - 05.2016
Paraprofessional/Computer Lab Instructor
Bibb County B.O.E
08.2001 - 08.2005
Home School Facilitator/Independent Contractor
Bibb County B.O.E.
01.2001 - 08.2001