Tiffany Johnson
Forest Park
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
16
16
years of professional experience
Work History
Customer Account Specialist
VXI
Morrow
07.2023 - Current
- Managed customer inquiries and provided timely support through multiple channels.
- Coordinated account updates and maintained accurate customer information in systems.
- Assisted customers with product selections and service options to enhance satisfaction.
Sales Associate
Walmart
Riverdale
05.2021 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Developed trusting relationships with customers by making personal connections.
Warehouse Associate
Piper Lillies
Alpharetta
06.2015 - 05.2021
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Updated inventory and production information using warehouse management systems and scanner guns.
Sales Associate
Total Wine & More
Alpharetta
08.2010 - 05.2021
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Certificate - Medical Billing
Javelin Tech
Tucker, GA01-2010
Skills
- Problem-Solving
- Policy and Procedure Adherence
- Sales Goals Attainment
- Flexible Schedule
- Merchandising
- Stocking and Receiving
- Customer Service
Timeline
Customer Account Specialist
VXI
07.2023 - Current
Sales Associate
Walmart
05.2021 - Current
Warehouse Associate
Piper Lillies
06.2015 - 05.2021
Sales Associate
Total Wine & More
08.2010 - 05.2021
Certificate - Medical Billing
Javelin Tech