Tiffany Mack
Augusta
Summary
Tenacious pharmacy technician proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Eager to grow and continue on the path of always safely and effectively putting the patient first.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
09.2023 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Making patient care calls; answering questions and concerns
Pharmacy Technician Externship
CVS
06.2023 - 08.2023
- Learning how to do production; filling and preparing patients prescriptions
- Great communication with team members
- Caring, empathetic and helpful with customers
- Providing outstanding customer service
- Completed over 100 pharmacy hours
Customer Service Lead
Wisdom Protective Services
04.2021 - 06.2023
- Provided excellent
- Greeted guests and visitors professionally and courteously to cultivate a welcoming atmosphere while making safety top priority
- Recorded incident reports with detailed accounts of occurrences
- Checked Identification of persons entering and exiting the facility to eliminate unauthorized visitors.
Education
Pharmacy Technician program -
Jewish Vocational Services
Teachers Preparatory High school
Skills
- Accountable
- Detailed Orientated
- Active Listening
- Customer service
- FDA and HIPAA Compliance
- CPR certified
- Medicare and Medicaid Processes
- Pharmacy Records Management
- Manual and Automated Medication Dispensing
Timeline
Pharmacy Technician
CVS Pharmacy
09.2023 - Current
Pharmacy Technician Externship
CVS
06.2023 - 08.2023
Customer Service Lead
Wisdom Protective Services
04.2021 - 06.2023
Pharmacy Technician program -
Jewish Vocational Services
Teachers Preparatory High school
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