Tiffany Massey
Sylvester
Summary
Dynamic Certified Peer Specialist with a proven track record at Aspire Behavioral Health & DD Services, leveraging trauma experience and social skills to foster trust and engagement. Expert in developing innovative peer-led programs and conducting thorough assessments, enhancing client recovery through personalized plans and motivational interviewing techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Peer Specialist
Aspire Behavioral Health & DD Services
02.2025 - Current
- Established trust-based relationships with clients using shared lived experience as a foundation for meaningful connections.
- Conducted assessments and documented updates in EHR.
- Enhanced client engagement by conducting personalized recovery plans and utilizing motivational interviewing techniques.
- Developed and implemented innovative peer-led programming that focused on holistic wellness, including physical fitness, nutrition, and mindfulness activities.
Clerk
Aspire Behavioral Health & DD Services
12.2023 - 01.2025
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Server
Long Horn Steak House
07.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Austin's Fire Grill
03.2019 - 06.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Substance Abuse Counselor
Albany Technical College
Albany, GA05-2025
Skills
- Trauma experience
- Social skills
- Mental health awareness
- Self-care techniques
Certification
CPR certified
CARES
CARES -CPS
Certified Addiction Recovery Educational Specialist
Timeline
Certified Peer Specialist
Aspire Behavioral Health & DD Services
02.2025 - Current
Clerk
Aspire Behavioral Health & DD Services
12.2023 - 01.2025
Server
Long Horn Steak House
07.2021 - 08.2022
Server
Austin's Fire Grill
03.2019 - 06.2021
CPR certified
CARES
Associate of Science - Substance Abuse Counselor
Albany Technical College
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