TIFFANY MILSAPS
Riverdale
Summary
Results-driven professional with extensive experience at DHL Supply Chain, excelling in shipping and receiving operations. Demonstrated attention to detail and strong time management skills, implementing tracking systems that enhanced customer satisfaction. A certified forklift driver committed to safety, I effectively resolved shipping discrepancies, ensuring compliance and optimizing delivery timelines.
Overview
6
6
years of professional experience
Work History
Shipping and Receiving Clerk
DHL Supply Chain
07.2023 - Current
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
- Coordinated with carriers to schedule pickups, optimizing delivery timelines and minimizing delays.
- Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.
- Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
QUALITY AND SAFETY ADMIN
DHL Supply Chain
02.2019 - Current
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Promoted a culture of safety awareness through ongoing communication and educational initiatives.
- Coordinated routine maintenance activities with facilities staff to ensure that all safety equipment remained in optimal working condition.
- Identified areas for improvement during site walkthroughs, working closely with site supervisors to address any deficiencies immediately before they escalated into more significant issues.
- Streamlined record-keeping processes for incident reporting, improving data accuracy and retrieval times.
- Reduced accident rates by implementing effective safety programs and protocols.
- Developed emergency response plans tailored to each specific worksite''s unique needs and requirements.
Education
NEWNAN HIGH SCHOOL
Newnan, GASkills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Warehousing operations
- Punctual and reliable
- Warehouse safety
- Certified forklift driver
Timeline
Shipping and Receiving Clerk
DHL Supply Chain
07.2023 - Current
QUALITY AND SAFETY ADMIN
DHL Supply Chain
02.2019 - Current
NEWNAN HIGH SCHOOL
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