Tiffany Murray
Macon
Summary
Outgoing and organized individual with positive, upbeat attitude. Understanding of public relations, with skills in communication, time management, and exceptional customer service. Strong focus on achieving outstanding results.
Overview
25
25
years of professional experience
Work History
Library Media Specialist
Burdell-Hunt Magnet Elementary School
07.2022 - Current
- Updated library collection to include high-interest, multicultural titles to fit student population.
- Increased student and parent involvement by promoting library through avenues such as FB, SM Infinity Marquee
- Conducted data analytics for school library media programs for continuous improvement against measurable goals.
- Maintained 400+ student/staff devices while assisting library patrons with resolving computer dilemmas.
- Consistent use of Canva, Excel, PowerPoint, Video Editing, Microsoft Office Suite
Administrative Assistant
Crown Candy Corporation
08.2014 - 07.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt response to client inquiries, addressing concerns effectively, and building strong relationships.
- Prepared reports to ensure that company brokers were commissioned correctly and in a timely manner.
- Formatted daily work schedules for factory employees.
- Reviewed applications and hired new factory employees.
- Worked directly under company President and Vice President.
Medical Receptionist
The ENT Center of Central Georgia
07.2003 - 08.2014
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Retail Manager
Chi-Chester's on Vineville
07.2000 - 07.2003
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Initiated comprehensive training program for new hires, ensuring consistent level of service across team.
Education
Master of Education - Library Media
Georgia College And State University
Milledgeville, GA01-2021
Bachelor of Arts - English
Georgia College And State University
Milledgeville, GA01-1997
Skills
- Problem-solving skills
- Organizational skills
- Team collaboration
- Verbal and written communication
Timeline
Library Media Specialist
Burdell-Hunt Magnet Elementary School
07.2022 - Current
Administrative Assistant
Crown Candy Corporation
08.2014 - 07.2022
Medical Receptionist
The ENT Center of Central Georgia
07.2003 - 08.2014
Retail Manager
Chi-Chester's on Vineville
07.2000 - 07.2003
Master of Education - Library Media
Georgia College And State University
Bachelor of Arts - English
Georgia College And State University
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