Tiffany Okolo
Norcross
Summary
Dynamic and team-oriented waitress with extensive experience in fast-paced dining environments. Proven ability to resolve customer inquiries, assist colleagues during peak traffic, and deliver exceptional service that enhances guest satisfaction.
Overview
14
14
years of professional experience
Work History
Waitress
Tequila Bar and Restaurant
St. Thomas
02.2024 - 09.2025
- Provided friendly and efficient service to customers at a vibrant tequila bar.
- Collaborated with team members to ensure a smooth dining experience for patrons.
- Handled customer inquiries and resolved issues in a professional manner.
- Assisted in menu knowledge, explaining drink pairings and specials to guests.
- Stocked service areas with supplies during slow periods.
Waitress
Follies
Chamblee
05.2017 - 04.2020
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
Waitress
Italian Pie
Huntsville
09.2011 - 10.2013
- Maintained cleanliness and organization of tables and bar area during shifts.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
High School Diploma -
Thornwood High School
South Holland, IL05-2006
Skills
- Exceptional Customer service
- Cash handling
- Menu knowledge
- Order processing
- Team Player
- Time management
- Multitasking
- Reliability
- Sales Expertise
Timeline
Waitress
Tequila Bar and Restaurant
02.2024 - 09.2025
Waitress
Follies
05.2017 - 04.2020
Waitress
Italian Pie
09.2011 - 10.2013
High School Diploma -
Thornwood High School