Tiffany Puaux
Lawrenceville
Summary
As a professional with an excellent record of success as a Sales Manager National Account, I am seeking a position within a company where I can grow professionally and personally.
I am very well organized, self-motivated and action oriented with a strong ability to build and maintain strong customer relationships.
High Customer-focused mindset.
Overview
12
12
years of professional experience
Work History
Sales Manager, National Accounts
Chihade International Inc
02.2025 - 08.2025
- Manage 30 International Accounts - $15 Million revenue.
- Manage Sales & margin.
- Identify new business opportunities into the EMEA, LATAM & APAC markets.
- Manage all customer relationships.
- Collaborate daily with cross functional team.
- Passion for delivering top notch service to customers.
National Accounts Coordinator
Chihade International Inc
01.2022 - 02.2025
- Monitor customer's orders.
- Maintain strong relationship with customers and National Accounts.
- Investigate customers need and wants.
- Manage, develop and grow existing accounts.
- Responsible for uploading customer sales orders and overall management of the orders.
International Sales Specialist
Chihade International Inc
11.2020 - 01.2022
- Expertly manage sales and customer inquiries for MEA and Asian markets.
- Build and nurture lasting relationship with customers.
- Deliver timely responses to customer inquiries, enhancing satisfaction.
- Provide accurate quotes and pricing.
- Oversee sales from opportunity identification to seamless order fulfillment.
- Identify, analyze, resolve customer issues for optimal service.
- Coordinate with warehouse and purchasing teams.
Export Customer Service Rep
Chihade International Inc
10.2016 - 11.2020
- Interact with customers.
- Provide assistance with inquiries.
- Resolving issues.
- Ensuring customer satisfaction by offering information about the company's services.
- Processing orders.
- Handling complaints.
- Maintaining customers records, updating accounts details.
Supply Chain Planner
HM. Clause
09.2013 - 08.2016
- Planned supply of assigned product categories through the recommendation and implementation of production and supply strategies : product life cycle, quality and inventory level, customer demands and business objectives.
- Inventory management (leafy species).
- Stock management, set priorities to optimize quality tests and factory operations.
- Forecast analysis to anticipate the availability of vegetable seeds.
- Work order planning (SAP), data entry.
- Timely follow up on priority orders.
- Accomplishment : management manual for lettuce which contains all the key steps to handle this species.
- Internal system : SAP.
Education
Master degree - Logistics & Purchasing
Saint-Etienne Business School
06.2013
Associate degree - Business Administration and Management
IUT Valence
06.2010
Bachelor degree - undefined
Montplaisir High School
06.2008
Skills
- 8 years experience in Account Management & Sales
- Strong organizational skills
- Strong communication
- Strategic account management
- Business Development experience
- Responsive to new challenges
- Customer-centric approach
Timeline
Sales Manager, National Accounts
Chihade International Inc
02.2025 - 08.2025
National Accounts Coordinator
Chihade International Inc
01.2022 - 02.2025
International Sales Specialist
Chihade International Inc
11.2020 - 01.2022
Export Customer Service Rep
Chihade International Inc
10.2016 - 11.2020
Supply Chain Planner
HM. Clause
09.2013 - 08.2016
Associate degree - Business Administration and Management
IUT Valence
Bachelor degree - undefined
Montplaisir High School
Master degree - Logistics & Purchasing
Saint-Etienne Business School
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