Tiffany Skelton
OAKWOOD
Summary
Dynamic operations manager with a proven track record in enhancing customer satisfaction and streamlining processes. Expertise in financial analysis and strategic planning drives profitability and growth.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Self-Employed
Clarkesville, GA
03.2017 - 02.2024
- Oversaw daily operations, ensuring efficiency and compliance with industry standards.
- Trained and mentored staff, fostering a culture of teamwork and continuous improvement.
- Streamlined operational processes, reducing costs while maintaining high-quality service delivery.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
Manager
Badcock Furniture
Clayton Ga
02.2015 - 03.2016
- Oversaw daily operations to ensure efficient workflow and meet customer satisfaction goals.
- Developed and implemented training programs to enhance staff performance and product knowledge.
- Analyzed sales data to identify trends and recommend inventory adjustments for improved sales outcomes.
- Managed team schedules and optimized resource allocation to maximize productivity during peak periods.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
No Degree - Masters Design Program
Brenau University
Gainesville, GABachelor of Arts - Biology
Piedmont University
Demorest, GA12-2027
Bachelor of Arts - Education
Western Governors University
Salt Lake City, UT12-2027
High School Diploma -
Habersham Central
Mount Airy, GA05-2007
Skills
- Operations management
- Documentation and reporting
- Sales negotiation
- Staff training and development
- Personnel management
- Inventory management
- Operational reporting
- Marketing strategy development
- Recruiting and hiring
- Dependable and reliable
- Customer service
- Equipment operation
- Trailer maintenance
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Owner/Operator
Self-Employed
03.2017 - 02.2024
Manager
Badcock Furniture
02.2015 - 03.2016
No Degree - Masters Design Program
Brenau University
Bachelor of Arts - Biology
Piedmont University
Bachelor of Arts - Education
Western Governors University
High School Diploma -
Habersham Central