Tiffany Weldon
Commerce
Summary
Business-minded professional tackling any job task with dedication and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. I also take pride in being very easygoing and believing in teamwork and getting the job done to the best of my abilities. In this day and time it’s hard to find dependable And trustworthy people who want to work but since becoming a widow in 2022 I’m determined to find my new career path and make my husband proud in heaven.
Overview
11
11
years of professional experience
Work History
Small Business Owner
Tropical tan
Commerce
09.2016 - 01.2018
- Trained and supervised staff on customer service and safety protocols.
- Developed promotional strategies to attract new clients and retain existing ones.
- Maintained inventory levels for tanning products and equipment supplies.
- Implemented scheduling systems for staff shifts and client appointments.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Monitored compliance with health regulations and industry standards consistently.
- Oversaw daily operations of small business including customer service and financial management.
Front Office Receptionist
Dr Susan Alexander OBGYN
Commerce
08.2012 - 10.2015
- Processed insurance claims and verified patient coverage accurately.
- Maintained organized patient files and ensured confidentiality of sensitive information.
- Assisted in managing office supplies and maintained inventory levels effectively.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Managed the office schedule by opening and closing on time each day.
- Administered vaccinations and measured vital signs for patients in a clinical setting.
- Scheduled appointments for clients and recorded all client data into the system.
- Prepared invoices for customers according to company procedures.
- I was employed with Dr. Alexander till she was in a bad car accident and was forced to retire; then I privately took care of her at her home for a year.
- Managed appointment scheduling, check in and check out patients.
Secretary
Kitchens Grading Inc
Commerce
04.2007 - 06.2010
- Organized and maintained electronic and physical filing systems, improving document retrieval speed and accessibility.
- Drafted memos, reports, and other correspondence to facilitate clear internal communications.
- Interacted with clients and visitors, providing information and assistance.
- Answered incoming phone calls, responded to inquiries and answered emails
- Processed invoices and managed office supplies inventory, supporting accurate budget tracking and resource allocation.
- Implemented office procedures to enhance workflow efficiency and support team collaboration.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Education
High School Diploma -
Commerce High School
Commerce, GA05-2020
Skills
- Patient scheduling
- Client relationship management
- Operations management
- Office administration
- Reporting and documentation
- Customer service
- Team leadership
- Problem solving
- Attention to detail
Timeline
Small Business Owner
Tropical tan
09.2016 - 01.2018
Front Office Receptionist
Dr Susan Alexander OBGYN
08.2012 - 10.2015
Secretary
Kitchens Grading Inc
04.2007 - 06.2010
High School Diploma -
Commerce High School