Summary
Work History
Education
Skills
Timeline
Generic

Tiffany Wiggins

Eastman

Summary

Dedicated Certified Medical Assistant with a proven track record of enhancing patient care and clinic efficiency at Centurion Healthcare. Expert in HIPAA compliance and patient scheduling, I significantly improved patient satisfaction. Skilled in both medical terminology and providing compassionate care, I consistently maintain up-to-date certifications, underscoring my commitment to professional development and quality care.

Work History

Certified Medical Assistant

Centurion Healthcare
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.

Certified Medical Assistant

Wright Way To Care
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.

Phlebotomist

Taylor Regional Hospital
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Quality Control Inspector

Lithonia Lighting
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.

Education

Associate Degree In Nursing - Internal Medicine

Oconee Fall Line Technical College
Sandersville, GA

Associate Of Science - CCMA/ Phlebotomy

Health Tech of GA
Warner Robins, GA
06.2015

Vocational - Engineering Mechanics

Hawkinsville High
Hawkinsville, GA
05.2000

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Medication administration
  • Electronic health records
  • Sterilization techniques
  • Wound care

Timeline

Certified Medical Assistant

Centurion Healthcare

Certified Medical Assistant

Wright Way To Care

Phlebotomist

Taylor Regional Hospital

Quality Control Inspector

Lithonia Lighting

Associate Degree In Nursing - Internal Medicine

Oconee Fall Line Technical College

Associate Of Science - CCMA/ Phlebotomy

Health Tech of GA

Vocational - Engineering Mechanics

Hawkinsville High

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Tiffany Wiggins