Tiffany Williams
Atlanta
Summary
Experienced healthcare professional with 15 years in clinical care and technology roles. Expertise in patient-centered initiatives, team leadership, program development, and workflow optimization. Seeking creative leadership opportunities to utilize clinical knowledge and technical skills for innovative healthcare solutions and community impact.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Founder & Creative Director
Tiffani Lanea and Co.
Atlanta
01.2024 - Current
- Founded and lead a wellness business focused on personal development and community engagement programs, creating centered experiences that promote holistic well-being.
- Developed and implemented creative community programs, enhancing participant engagement and personal growth outcomes.
- Designed wellness initiatives and content strategies, leveraging creative direction to build a supportive community network.
- Managed operations, partnerships, and program delivery for two years, driving business growth and positive impact in the health and wellness space.
- Established brand identity and marketing strategy for Tiffani Lanea and Co.
ER Phlebotomist
Emory Healthcare
01.2023 - Current
- Reduced contamination risks by strictly adhering to infection control protocols.
- Responded to emergency calls and provided immediate medical care on-site.
- Maintained equipment and supplies ensuring readiness for emergency situations.
- Communicated effectively with healthcare teams for coordinated patient care.
- Participated in training sessions to enhance skills and knowledge in emergency response.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Float/Phlebotomist
Labcorp/Quest Diagnostics
01.2021 - 01.2023
- Collected and processed blood and other specimens for diverse tests, ensuring accuracy and timely results.
- Trained new staff members, enhancing team capabilities and service quality.
- Managed data entry, billing processes, and patient interactions to support seamless operations.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
- Provided direct patient care in diverse healthcare settings.
- Assisted in developing and implementing patient care plans.
Team Lead Phlebotomist
Interactive Health
Houston
01.2018 - 01.2022
- Supervised phlebotomy team, streamlined workflows to reduce patient wait times.
- Mentored junior phlebotomists to enhance team skills and collaboration.
- Enhanced patient satisfaction by providing efficient and compassionate care.
- Led team in daily operations and ensured effective workflow management.
- Implemented process improvements to optimize operational efficiency and productivity.
- Coordinated cross-departmental communication to facilitate project alignment and collaboration.
- Monitored staff performance and addressed issues.
Phlebotomist/Lab Assistant
Piedmont Hospital
01.2017 - 01.2018
- Prepared specimens for testing and shipment, ensuring accurate handling and documentation for reliable test results.
- Conducted regular safety checks on laboratory equipment, reinforcing compliance with safety protocols.
- Prioritized tasks to consistently meet deadlines in fast-paced environment, supporting laboratory workflow.
Screener/Phlebotomist
CHC Wellness
01.2015 - 01.2017
- Developed strategies that enhanced patient care delivery and boosted satisfaction.
- Streamlined phlebotomy procedures, which reduced turnaround times and increased overall efficiency.
Lab Assistant/Phlebotomist
Dekalb Medical
01.2014 - 01.2017
- Collected and processed samples from diverse patient groups, including emergency settings.
- Maintained composure in high-pressure situations, ensuring quality care delivery under tight deadlines.
- Participated in cross-training programs to enhance team versatility and improve patient care capabilities.
Education
Bachelor of Science - Health Information Management
Georgia Piedmont Technical College
Atlanta, GA 07.2025 - 07.2026
Phlebotomy and Healthcare -
Chicago Community College
Chicago, IL 01.2014 - 01.2015
Skills
- Project Management
- Leadership & Team Supervision
- Digital Marketing
- Workflow Optimization
- Leadership & Team Supervision
- Staff training
- Customer Service Excellence
- Creative Problem Solving
- Creative Problem Solving
Certification
- PT - Phlebotomy Technician
- CET - EKG Technician
- CNA - Certified Nurse Assistant
- CPCT/A - Patient Care Technician/Assistant
- EMT - Emergency Medical Technician
- Professional instructor certified
Timeline
Bachelor of Science - Health Information Management
Georgia Piedmont Technical College
07.2025 - 07.2026
Founder & Creative Director
Tiffani Lanea and Co.
01.2024 - Current
ER Phlebotomist
Emory Healthcare
01.2023 - Current
Float/Phlebotomist
Labcorp/Quest Diagnostics
01.2021 - 01.2023
Team Lead Phlebotomist
Interactive Health
01.2018 - 01.2022
Phlebotomist/Lab Assistant
Piedmont Hospital
01.2017 - 01.2018
Screener/Phlebotomist
CHC Wellness
01.2015 - 01.2017
Phlebotomy and Healthcare -
Chicago Community College
01.2014 - 01.2015
Lab Assistant/Phlebotomist
Dekalb Medical
01.2014 - 01.2017