TIJUANA JACKSON

• Identified needs of customers promptly and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

Scheduling to Rn case manager/ LPN HHA Physical Therapist AND occupational Therapist. Calling referrals and setting soc visits.

Taking orders from MD offices.

Providing customer service to patients and caregivers.

Providing LPN visits to patient.

• Performed physical examinations to assess the health of patients in the field setting.
• Measured and recorded patient height, weight and other vital signs.
• Implemented strategies to improve patient satisfaction, patient flows and general workflow efficiency.
• Educated families about home healthcare techniques that can be used to manage a variety of illnesses or injuries.
• Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
• Observed strict confidentiality and safeguarded all patient-related information.
• Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
• Administered medications and therapies in accordance with physicians orders.
• Provided direct patient care including wound management, medication administration, IV therapy, assessments, and treatments.
• Answered patients' calls to determine how to assist.
• Educated and counseled patients and caregivers on medication usage, disease management and diagnoses.