Experienced senior technician bringing several years' experience and strengths in leadership, coaching and organizing field work. Focused on delivering high-quality work every time.
Overview
20
20
years of professional experience
1990
1990
years of post-secondary education
Work History
Senior Technician
Gilbos of America
Dalton
08.2005 - Current
Job Overview: Installation of OEM textile machinery is the main objective of my position. This includes creating layout for machinery & assembly. Performing service calls on existing equipment with various customers is another major part of my position. Automation and controls troubleshooting and problem solving ability with mechanical & electrical systems to include:Rigging, pulling, and terminating cables, test and verify correct electrical and mechanical installation, and positioning of electrical equipment and components. I have ability to adhere to ALL safety protocols required by customers. I am expected to work alone and as part of a team. Follow-up work on emerging equipment from R&D team to give feedback and support on incorporating equipment to production environment is an integral part of my job.
Customer interaction: As a Senior Technician, customer service is a big component of my job and experience. I have become superb with face to face communications with customers. I have an outstanding ability to connect with customers on a very comfortable level for ease of introduction to new equipment.
New equipment adaptation: I have an outstanding ability to learn new equipment and adapt different learning techniques for complete integration.
Summary: As an OEM senior technician, I have honed my skills over decades of experience with various customers. I have acquired different techniques to adapt to a huge variety of situations instituting new equipment and customer relations.
Education
Associate of Applied Science - Electronic Engineering
Dalton State College
Dalton, GA
09.1994 - 03.1998
Northwest Whitfield High School
Tunnel Hill, GA
Skills
Machinery Troubleshooting
Machinery installation
Electrical troubleshooting
Mechanical assembly
Electrical assembly
Controls automation
Safety compliance
Customer service
Equipment maintenance
Team collaboration
New equipment integration
Problem solving
Project & time management
Multitasking and organization
Written/Verbal communication
Timeline
Senior Technician
Gilbos of America
08.2005 - Current
Associate of Applied Science - Electronic Engineering
Senior Vice President of Sales at Golfbuddy America /Golfzon, Sparms America, Saintnine /NexenSenior Vice President of Sales at Golfbuddy America /Golfzon, Sparms America, Saintnine /Nexen