Tim Vaughn
Carrollton
Summary
Dynamic Team Lead at Walmart with a proven track record in coaching and mentoring, enhancing team performance through strategic planning and process improvement. Recognized for fostering a positive work environment and elevating customer satisfaction by implementing quality control measures and effective conflict resolution strategies. Committed to workplace safety and employee engagement.
Overview
1
1
Certification
Work History
Team Lead
Walmart
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Partnered with department heads for refined workflows and enhanced coordination.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Bachelor Of Business -
University of West Georgia
Carrollton, GAHigh School Diploma -
Central High School
Carrollton GA05.1991
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Quality control
- Workplace safety
- Process improvement
- Complaint resolution
- Employee evaluation
- Diversity and inclusion
- Relationship building
- Client communication
- Employee training
- Task delegation
- Strategic planning
- Employee engagement
- Work assignment delegation
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Team motivation
- Staff training
- People management
- Work Planning and Prioritization
- Daily workflow improvement
- Staff education and training
- Cash handling
- Coaching
- Giving constructive feedback
- Documentation and reporting
Accomplishments
- Supervised team of 10staff members.
- Documented and resolved customer complaint about product which led to honoring the exchange of the product and making the customer happy.
- Achieved pleasing the customer by completing the honor of the warranty with accuracy and efficiency. The customer will return.
Certification
Certified Oil Technician
Certified Tire Technician
Trained in money management
Trained as a CSM
Trained with electronic money machine
Trained on cash register
Timeline
Team Lead
Walmart
Bachelor Of Business -
University of West Georgia
High School Diploma -
Central High School
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