Overview
Work History
Education
Skills
Timeline
Generic

Timothy Mace

Adrian

Overview

18
18
years of professional experience

Work History

Customer Service Manager

AeroXS Inc.
12.2023 - Current
  • Manage day-to-day operations of Sales and Logistics
  • Handle inventory, sales, and customer service
  • Manage a team of AeroXS associates, fostering a positive work environment focused on teamwork and collaboration.
  • Supervise employees and assess performances to determine training needs and define accurate plans for decreasing process lags.
  • Assist with pricing questions, inventory availability and changes to existing order and shipping information.
  • Develope strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Reduce customer complaints, proactively addressing issues and implementing effective solutions.

Logistics Officer

AeroXS Inc.
02.2023 - 12.2023
  • Shipping and Receiving

Emergency Response Trainee

Right Training and Consulting
05.2018 - 02.2023
  • Certified in confined space and emergency response
  • Authorized to work in the US for any employer

Property Manager

Self-employed
05.2018 - 02.2023
  • Oversaw residential and rental properties
  • Managed tenant relations and property maintenance

Owner/Manager

The Hobby Shop Furniture
11.2010 - 02.2023
  • Managed day-to-day operations of the furniture shop
  • Handled inventory, sales, and customer service

Vendor Sales Representative

Riverside Refreshments
07.2012 - 04.2021
  • Promoted and sold company products to various clients
  • Built and maintained strong customer relationships

Sales Associate

U-Form Stone Masonry
06.2007 - 08.2010
  • Assisted customers with their home and masonry needs
  • Provided solutions for foundation damage and driveway repairs

Education

GED -

McDowell Technical Community College
Marion, NC
05.2008

Skills

  • Account Management
  • Inside Sales
  • Negotiation
  • Sales
  • Sales Management
  • Masonry
  • Outside Sales
  • Business Development
  • Management
  • Customer Relationship Management
  • Strategic Planning
  • Project Management
  • Property Management
  • Confined Space/Emergency Response
  • Office Management
  • Operations Management
  • Relationship building

Timeline

Customer Service Manager

AeroXS Inc.
12.2023 - Current

Logistics Officer

AeroXS Inc.
02.2023 - 12.2023

Emergency Response Trainee

Right Training and Consulting
05.2018 - 02.2023

Property Manager

Self-employed
05.2018 - 02.2023

Vendor Sales Representative

Riverside Refreshments
07.2012 - 04.2021

Owner/Manager

The Hobby Shop Furniture
11.2010 - 02.2023

Sales Associate

U-Form Stone Masonry
06.2007 - 08.2010

GED -

McDowell Technical Community College

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Timothy Mace