Timothy Mace
Adrian
Overview
18
18
years of professional experience
Work History
Customer Service Manager
AeroXS Inc.
12.2023 - Current
- Manage day-to-day operations of Sales and Logistics
- Handle inventory, sales, and customer service
- Manage a team of AeroXS associates, fostering a positive work environment focused on teamwork and collaboration.
- Supervise employees and assess performances to determine training needs and define accurate plans for decreasing process lags.
- Assist with pricing questions, inventory availability and changes to existing order and shipping information.
- Develope strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Reduce customer complaints, proactively addressing issues and implementing effective solutions.
Logistics Officer
AeroXS Inc.
02.2023 - 12.2023
- Shipping and Receiving
Emergency Response Trainee
Right Training and Consulting
05.2018 - 02.2023
- Certified in confined space and emergency response
- Authorized to work in the US for any employer
Property Manager
Self-employed
05.2018 - 02.2023
- Oversaw residential and rental properties
- Managed tenant relations and property maintenance
Owner/Manager
The Hobby Shop Furniture
11.2010 - 02.2023
- Managed day-to-day operations of the furniture shop
- Handled inventory, sales, and customer service
Vendor Sales Representative
Riverside Refreshments
07.2012 - 04.2021
- Promoted and sold company products to various clients
- Built and maintained strong customer relationships
Sales Associate
U-Form Stone Masonry
06.2007 - 08.2010
- Assisted customers with their home and masonry needs
- Provided solutions for foundation damage and driveway repairs
Education
GED -
McDowell Technical Community College
Marion, NC05.2008
Skills
- Account Management
- Inside Sales
- Negotiation
- Sales
- Sales Management
- Masonry
- Outside Sales
- Business Development
- Management
- Customer Relationship Management
- Strategic Planning
- Project Management
- Property Management
- Confined Space/Emergency Response
- Office Management
- Operations Management
- Relationship building
Timeline
Customer Service Manager
AeroXS Inc.
12.2023 - Current
Logistics Officer
AeroXS Inc.
02.2023 - 12.2023
Emergency Response Trainee
Right Training and Consulting
05.2018 - 02.2023
Property Manager
Self-employed
05.2018 - 02.2023
Vendor Sales Representative
Riverside Refreshments
07.2012 - 04.2021
Owner/Manager
The Hobby Shop Furniture
11.2010 - 02.2023
Sales Associate
U-Form Stone Masonry
06.2007 - 08.2010
GED -
McDowell Technical Community College