With more than 6 years of experience within fast-paced, high-volume work environments. Highly personable and receptive to customers' needs. Well versed in products and services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mail Clerk
USPS, United States Postal Service
03.2015 - 03.2023
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Checked parcels were securely sealed to eliminate losses.
Updated mailing lists with current addresses and contact information for smooth customer communications.
Answering phones
Auditing accounts
Call Center Sales Representative
A1Empire Inc
09.2017 - 03.2021
Opened new accounts and documented personal, demographic, and payment information in system.
Observed and learned changing customer requirements and adapted sales strategies as needed.
Implemented upselling techniques to increase revenue and move product.
Set up appointments with interested customers according to schedule availability.
Education
Property And Casualty Pre Licensing Certificate - Property And Casualty
Adjuster Source 101
Georgia
08-2024
No Degree - Business
Kennedy King College
Chicago
05-2008
High School Diploma -
Paul L. Dunbar
Chicago
05-2004
Skills
Strong organization skills
Clerical processing
Customer service
Certification
Property and Casualty Pre Licensing
Timeline
Call Center Sales Representative
A1Empire Inc
09.2017 - 03.2021
Mail Clerk
USPS, United States Postal Service
03.2015 - 03.2023
Property And Casualty Pre Licensing Certificate - Property And Casualty
Adjuster Source 101
No Degree - Business
Kennedy King College
High School Diploma -
Paul L. Dunbar
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