Summary
Overview
Work History
Skills
Timeline
Generic

Tina Law

Valdosta

Summary

Dynamic and detail-oriented professional with extensive experience in healthcare office administration, including roles at Southern Endodontic Center and Eye Associates of South Georgia. Proven track record in reducing claim denials and enhancing patient communication. Strong organizational skills and adept at appointment scheduling, ensuring efficient office operations and exceptional patient service.

Overview

13
13
years of professional experience

Work History

Receptionist

Southern Endodontic Center
01.2023 - Current
  • Greet incoming visitors professionally
  • Coordinate patient scheduling, check-in, check-out, collect payments and post charges
  • Communicate with patients and update patient records.
  • Answer phone promptly and direct incoming calls to correct staff member.
  • Schedule, coordinate and confirm appointments and meetings.


Insurance Biller

Eye Associates Of South Goergia
09.2021 - 01.2023
  • Accurately coding medical procedures according to industry guidelines.
  • Expedited reimbursements with effective communication between providers, payers, and patients regarding claim status.
  • Reduced claim denials by diligently reviewing and verifying patient insurance coverage prior to submission.
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the billing process.
  • Assisted patients with understanding their insurance benefits and financial responsibility
  • Filed electronic claims and posted electronic payments
  • Insurance verification and obtained prior authorization if needed

Front Desk Supervisor

Valdosta Foot and Ankle
02.2013 - 09.2021
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Collected payments
  • Verified insurance and informed patients on payment responsibilities
  • Scheduled appointments and confirm appointments
  • Daily revenue report and balance deposits
  • Answered phones
  • Check patients in and out
  • Posting charges
  • Posted electronic insurance checks
  • Work insurance denials


Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling
  • Office administration
  • Professional demeanor

Timeline

Receptionist

Southern Endodontic Center
01.2023 - Current

Insurance Biller

Eye Associates Of South Goergia
09.2021 - 01.2023

Front Desk Supervisor

Valdosta Foot and Ankle
02.2013 - 09.2021

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Tina Law